AWA DIALLO
St Louis,MO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Agent
Spectrum
Saint Ann, MO
01.2024 - Current
- Customer Interaction: Engage customers over the phone professionally and courteously, actively listening to their needs and concerns. Use effective communication skills to build rapport and trust with customers, ensuring a positive experience throughout the interaction.
- Handling Inquiries: Skillfully address customer inquiries, concerns, and objections with patience and empathy. Provide accurate and relevant information to resolve issues related to service offerings, pricing plans, billing inquiries, and technical support, ensuring customer satisfaction.
Youth Development Professional
Boys And Girls Club Of St.Charles
St.Charles
03.2022 - Current
- Supervised youth and maintained security for each child under care
- Helped set appropriate goals and plans to achieve targets
- Assisted with educational needs through tutoring and homework assistance
- Supervised youth in engaging environment to promote security and safety for all ages
- Implemented variety of fun and recreational activities for members
Sales Representative
The Back Store
Brentwood, MO
05.2023 - 02.2024
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Fostered relationships with customers to expand customer base and retain business.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Maintained accurate records of all sales and prospecting activities.
Education
Bachelor of Arts Criminology & Criminal Justice -
Webster University
05.2026
High School Diploma -
Saint Charles West High School
05.2022
High School Diploma -
Saint Charles County CAPS
05.2021
Skills
- Program Planning
- Active Listening
- Youth Supervision
- Product Demonstrations
- Strategy Development
Languages
French, Elementary
Certification
- Lean six Sigma
Languages
French
Elementary
Timeline
Sales Agent
Spectrum
01.2024 - Current
Sales Representative
The Back Store
05.2023 - 02.2024
Youth Development Professional
Boys And Girls Club Of St.Charles
03.2022 - Current
Bachelor of Arts Criminology & Criminal Justice -
Webster University
High School Diploma -
Saint Charles West High School
High School Diploma -
Saint Charles County CAPS