Awa Fall
The Bronx,NY
Summary
Goal-driven, dependable, and innovative professional with 23+ years diverse experience in office coordination, event production, marketing, and client management who is seeking a new challenging role with a dynamic, results-oriented team that values collaboration, creativity, and continuous growth.
Overview
23
23
years of professional experience
Work History
Submission Officer
VFS Global: VFS NY - 1 UKVI Team - Contract
05.2023 - 08.2023
- Processing applications and data entry
- Collection and scrutiny of passports from the Application Centre
- Handover of Passports to the High commission and/or its Consulates.
- Handover of passports to Courier/Applicants
- Handover of passports to post office
- Handling of postal applications
- Scanning and uploading of documentation
- Tracking of passports
- Handling customer queries in person, by email and on the telephone
- Fee collection and cash handling
- Preparing reports for day to day transactions
- General administration duties
- The above list is not exhaustive, and other duties may be required from time to time in line with business requirements.
Seasonal Retail Sales Associate
Macy’s Herald Square
10.2022 - 12.2022
- Provide an exceptional customer experience by ensuring the customer is always the priority
- Deliver optimal merchandise execution presentation through merchandise placement, execution, and style, including visual elements
- Ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner
- Assist the Support Colleague Team in the movement of fixtures and merchandise for new product, seasonal changes, and clearance sets
- Assist in inventory and markdown process
- Assist in picking, packing, and shipping merchandise to fulfill digital customer orders
- Adhere to Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
- Perform other duties as assigned
- Regular, dependable attendance and punctuality
Team Assistant
United Nations New York Headquarters
02.2007 - 09.2022
- Position is located in the Conduct and Discipline Service, Department of Management Strategy, Policy and Compliance. The incumbent reports and Officer designated by the Chief, Conduct and Discipline Service.• Within delegated authority of the Chief of the Conduct and Discipline Service, the Team Assistant will be responsible for the following duties:• Performs duties specific to the Conduct and Discipline function including vetting of personnel, maintaining electronic and paper files, drafting and coordinating correspondence and updates to the Misconduct Tracking System;• Participates in vetting of civilian, military and police personnel to be deployed in field missions for prior misconduct while in the service of the United Nations; Drafts case summaries of cases for clearance by the supervisor and follow-up communications to field missions and other offices participating in the vetting of candidates;• Keeps track of received data and source documents, and identifies and interprets data to be entered in Misconduct Tracking System (MTS);• Contacts originators of source documents to resolves questions, inconsistencies, or missing data;• Responds and drafts responses to a wide range of correspondence and other communications within the Department and with other agencies of the UN system on the various aspect of the work of the CDS; Assists in maintaining and updating files (both paper and electronic) relating to allegations of misconduct;• Updates and tracks the use of the task management module in MTS;• Provides support to MTS users in the field missions and at headquarters;• Assists in the designing, developing and utilizing dashboards and other business intelligence products for the Service;• Assists in the preparation of presentation materials using appropriate technology/software;• Assists in the recruitment and human resources related activities of the Conduct and Discipline Service;• Coordinates extensively and liaises frequently with the Conduct and Discipline Service members at Headquarters and Conduct and Discipline Teams in the field;• Assists in the delivery and pickup of incoming and outgoing correspondence;• Provides direct administrative support including the full range of office management andadministrative/technological support including Umoja related support;• Performs other duties as assigned.
Secretary to the Ambassador - Contract
Permanent Mission of the African Union to the UN
10.2006 - 01.2007
- Improve provision of administrative, clerical and secretarial support to the Permanent Observer and the Office.• Perform a variety of administrative duties: Assist with reviewing incoming and outgoing correspondence, routing and logging correspondence, and facilitate the issue of outgoing correspondence, electronically and in hard copy.• Draft routine correspondence• Scheduling meetings/events for the Permanent Observer Mission• Fill travel claims for the Permanent Observer Mission• Provide guidance for standard format• Review incoming mail and distribute to appropriate officers• Organize and attend weekly meetings• Assist scheduling meetings for AU Chairperson during the General Assembly• Incoming Personnel and visitors are well oriented and informed• Plan and prioritize activities in order to meet objectives and deadlines• Perform other related duties as required by the Head of the Mission• Maintain office filing• Coordinate amongst Technical Officers for efficient document preparation• Administrative support provided for hotel reservation.• Liaise with US Mission for G4 visa renewal for the officers
Showroom & Office Assistant
Nina Leonard DBA Lanco Apparel LLC
06.2003 - 09.2006
- Provide administrative support to the showroom – President, Sales and Design
- Perform general clerical duties including, but not limited to file, copy, fax, email correspondence, handling incoming/outgoing postal mail, ordering supplies etc.
- Responsible for reception / phone coverage, taking messages, answering calls and directing inquires. Must greet clients and be courteous & professional in dealing with the clients.
- Maintain setup of the showroom and handle the incoming samples which includes hanging garments, requesting costing and steaming them for presentation.
- Taking pictures of samples on mannequins. Uploading them. Editing them (re-size, touch up, crop etc) and then preparing PowerPoint decks to send to our customers.
Office Manager
Sephora Rockefeller Center Flagship store
07.2000 - 05.2003
- Managed office inventory and placed new supply orders.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Administered payroll and maintained proper documentation of employee personnel.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Education
Bachelor of Arts - Art History, Criticism, And Conservation
Saint Peter’s University
Jersey City, NJ06.2000
High School Diploma -
Lycée Kennedy Français De New York
New York, NY06.1996
Skills
- Filing and data archiving
- Report analysis
- Spreadsheet management
- Project planning
- Critical thinker
- Multi-line phone proficiency
- Appointment setting
- Social media knowledge
- Pleasant demeanor
- Works well under pressure
Timeline
Submission Officer
VFS Global: VFS NY - 1 UKVI Team - Contract
05.2023 - 08.2023
Seasonal Retail Sales Associate
Macy’s Herald Square
10.2022 - 12.2022
Team Assistant
United Nations New York Headquarters
02.2007 - 09.2022
Secretary to the Ambassador - Contract
Permanent Mission of the African Union to the UN
10.2006 - 01.2007
Showroom & Office Assistant
Nina Leonard DBA Lanco Apparel LLC
06.2003 - 09.2006
Office Manager
Sephora Rockefeller Center Flagship store
07.2000 - 05.2003
Bachelor of Arts - Art History, Criticism, And Conservation
Saint Peter’s University
High School Diploma -
Lycée Kennedy Français De New York
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