Awa Seck
Dayton,OH
Summary
I was born in Senegal, West Africa and came to the United States at the age of nine. I started traveling soon after with my mother to Europe and back Africa for her business in buying and selling garments ( that were custom ordered at times ) and jewelry . in those travels I had the opportunity to learn, love and respect the diversity of our world. It made me into the open minded and critical thinker I am today. Resourceful team member with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress.
Overview
14
14
years of professional experience
Work History
Cutter Level 1 / Lead Break Down
Honeywell
Dayton, OH
05.2021 - Current
- Brake down garments to be sewed
- Make sure paperwork matches the specific garment it is associated with.
- readied garments to be sewed.
- Train new employees
- Assisted quality assurance by inspecting items and removing defective parts.
Leasing Agent
Miller Valentine Group
Dayton, OH
03.2021 - 05.2021
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Recruited new residents through website advertising and marketing.
- Monitored advertising effectiveness by gathering information about market competition in local area.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Distributed and followed up on tenant renewal notices.
- Conducted property tours to highlight features of properties.
Call Center Representative
American Specialty Health
Indianapolis, Indiana
12.2019 - 02.2020
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Processed customer order, quote and return transactions and offered additional products and services.
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Educated customers about product terminology, features and benefits to improve sales and customer satisfaction.
- Resolved complaints to satisfy customers and encourage future transactions.
- Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
Cutter Level 1
Honeywell
Dayton, OH
09.2018 - 06.2019
- Identified and corrected defects to bring completed products in line with tolerances
- Mentored new employees by relaying information on company procedures, and safety requirements and delivered constructive criticism upon completion of job tasks
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
- Brake Down Garments, checked imperfections, made sure paperwork matched the garment it is associated with.
- readied garments to be sewed.
Front Desk Receptionist
Roadway Inn Hotel
Indianapolis, IN
01.2017 - 07.2018
- Promptly answered multi-line phone system and greeted callers enthusiastically
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation
- Swiftly responded to room requests and other inquiries made via establishment website, email or phone
- Politely welcomed arriving guests, providing room keys and information on amenities and policies
- Updated customer accounts with add-on room charges, including minibar use and room service bills
- Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout
- Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment
- Kept accounts in balance and ran daily reports to verify totals
Cashier Sales Associate
Indy Fuel Mart
Indianapolis, IN
02.2014 - 12.2014
- Processed shipments to complete timely updates of shelves and merchandise displays
- Quickly and accurately counted drawers at start and end of each shift
- Kept cash drawer in compliance with overage and shortage standards and handled all assigned change funds and cash receipts
- Entered all sales into cash register to record purchases
- Restocked, arranged and organized merchandise in front lanes to drive product sales
Cashier/Jewelry Sales Associate
Sam's Club
Dayton, OH
06.2013 - 12.2013
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches
- Educated customers on promotions to enhance sales
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Cashier/Lottery Attendant
All In One
Dayton, OH
09.2011 - 06.2012
- Quickly and accurately counted drawers at start and end of each shift
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Sales Assistant
Arame Joher
Dayton, OH
07.2009 - 03.2013
- Maintained records related to sales, returns and inventory availability
- Provided pricing information to customers regarding specific products
- Functioned as backup in areas of sales, support, and services
- Referred customers to various services by evaluating needs and providing recommendations
Education
High School Diploma - Business Administration Minored in Liberal Arts
New Choices High School
Dayton, OH06.2009
Course Work in Flight Operations And Safety. - Flight Attendant Certification
Sinclair Community College
05.2013
Skills
- Bilingual
- Courteous with Strong Service Mindset
- Creative Problem Solving
- Multitasking and Prioritization
- Microsoft Office Suite
- Verbal and Written Communication
- Reliable and Punctual
Languages
wolof
Native or Bilingual
French
Timeline
Cutter Level 1 / Lead Break Down
Honeywell
05.2021 - Current
Leasing Agent
Miller Valentine Group
03.2021 - 05.2021
Call Center Representative
American Specialty Health
12.2019 - 02.2020
Cutter Level 1
Honeywell
09.2018 - 06.2019
Front Desk Receptionist
Roadway Inn Hotel
01.2017 - 07.2018
Cashier Sales Associate
Indy Fuel Mart
02.2014 - 12.2014
Cashier/Jewelry Sales Associate
Sam's Club
06.2013 - 12.2013
Cashier/Lottery Attendant
All In One
09.2011 - 06.2012
Sales Assistant
Arame Joher
07.2009 - 03.2013
High School Diploma - Business Administration Minored in Liberal Arts
New Choices High School
Course Work in Flight Operations And Safety. - Flight Attendant Certification
Sinclair Community College