Andrew Alderman
Jacksboro,TN
Overview
18
18
years of professional experience
1
1
Certification
Work History
District Manager
Dollar General
07.2024 - Current
- Support and direct 20 locations of various sizes and complexities.
- Coach, teach and train Store Managers company processes and programs to drive sales and increase profits.
- Supervise inventory preparation and execution at all location to ensure accurate counts.
- Complete one store audit every 42 days at each location.
- Assist Regional Asset Protection and Human Resources Manager in the investigation of store issues.
Area Asset Protection Manager
Big Lots
06.2021 - 07.2024
- Supported 49 locations over three states. Coached, taught and trained teams company programs and processes to reduce shrink, increase profitability and create a safe working and shopping environment.
- Complete various audits to ensure stores were compliant with federal, state and local laws and were correctly implementing company programs and processes.
- Reviewed CCTV and Exception Based Reporting to identify dishonest activity, theft and fraud. Investigated loss incurred by company and interviewed team members to resolve issues.
- Collaborated with Regional and District Leaders to improve asset protection strategies and increase store profitability.
- Trained and supervised twelve Inventory Mentors to direct and execute yearly self inventories. Walked store prior to inventory to gauge preparedness and investigated shortages prior to booking.
District Team Training Manager
Big Lots
02.2016 - 06.2021
- Led a team of 20+ employees in achieving monthly sales goals, resulting in yearly store sales and profit increases
- Demonstrated strong financial abilities by consistently meeting and exceeding budget goals and controlling operating expenses
- Led onboarding and training for store and assistant managers, ensuring they were integrated into the district team effectively.
- Collaborated with district managers to identify training needs and develop tailored training solutions to address skill gaps and improve overall district performance.
Store Manager
Rooms to Go
02.2015 - 02.2016
- Hired and lead a team of 30+ professional commissioned associates to provide outstanding customer service and create a positive shopping experience.
- Developed and delivered engaging training programs to improve sales skills and techniques for new and existing sales team members.
- Conducted sales performance evaluations and implemented strategies to address areas of improvement for individual team members.
- Demonstrated strong financial abilities by consistently meeting and exceeding budget goals and operating expenses.
Store Manager
Bed Bath and Beyond
10.2006 - 01.2015
- Managed day-to-day operations of store, overseeing inventory control, sales strategies, and customer service to ensure optimal performance
- Developed and implemented store policies and procedures to improve efficiency, reduce costs, and enhance the overall customer experience.
- Monitored store performance metrics and implemented corrective actions to meet or exceed sales and profit budgets.
Education
Bachelor - Wildlife Biology
West Virginia University
Morgantown, WV05.1995
Certification
Level 1 Investigative Interviewing Techniques Wicklander-Zulawski
Level II Practical Advanced Workshop Wicklander-Zulawski
Remote Interviews Wicklander-Zulawski
Timeline
District Manager
Dollar General
07.2024 - Current
Area Asset Protection Manager
Big Lots
06.2021 - 07.2024
District Team Training Manager
Big Lots
02.2016 - 06.2021
Store Manager
Rooms to Go
02.2015 - 02.2016
Store Manager
Bed Bath and Beyond
10.2006 - 01.2015
Bachelor - Wildlife Biology
West Virginia University