Awab Ahmed
Bridgeport,CT
Summary
Proactive Receptionist with a track record of enhancing front desk operations at Southport Nursing And Rehabilitation. Excelled in organization and problem-solving. Skilled in data entry and customer service, adept at managing multiple priorities with discretion and achieving high client satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job positions. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Receptionist
Southport Nursing And Rehabilitation
07.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Handled assignments independently with good judgement and critical thinking skills.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
High School Diploma -
Warren Harding Highshcool
358 Bond St Bridgeport, CT 0661006.2024
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Information Protection
- Problem-Solving
- Basic Math
- Greeting and Seating Clients
Timeline
Receptionist
Southport Nursing And Rehabilitation
07.2023 - Current
High School Diploma -
Warren Harding Highshcool
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