Sales Leader and Trade Event Planner with over 17 years of experience in driving revenue generation and executing successful trade events. Expertise in B2B and C2B sales, utilizing leadership and solution-driven strategies to develop integrated trade markets for international and domestic clients. Proven track record of establishing strong partnerships and delivering innovative sales solutions, both digitally and in-person. Consistently contributed to financial success through strategic event planning and enhanced brand presence.
Overview
18
18
years of professional experience
Work History
Sales Manager
SURTEX - The National Stationery Show - Distinctive Living @ NY NOW - Home Design @ NY NOW - Emerald Expositions
White Plains, NY
11.2016 - 06.2023
Achieved predetermined revenue goals through focused personal sales activities and new exhibitor development.
Identified new sponsorship and marketing opportunities to drive business growth.
Managed, trained, and motivated sales representatives to ensure achievement of sales targets.
Coached team members on opening and closing opportunities, promoting continuous improvement.
Collaborated with executive leadership to drive organic revenue growth initiatives for $16 million B2B tradeshow.
Built strong relationships with key industry executives, suppliers, and attendees to enhance engagement.
Effectively mediated conflicts between exhibitors and sales representatives to maintain collaboration.
Developed podcasts and webinars to prepare prospects and exhibitors for success.
Sales
Nordstrom
White Plains, NY
11.2023 - Current
Engaged customers by recommending handbags and explaining product benefits.
Greeted customers and assisted with inquiries to enhance shopping experience.
Managed sales transactions, including totaling purchases and processing payments.
Maintained a clean and visually appealing handbag showroom to boost sales.
Developed style boards tailored to customer interests and preferences.
Added customers to personal book for follow-up on special events and promotions.
Opened Nordstrom credit cards while communicating associated benefits.
New Rochelle, NY, Hasbrouck Heights, NJ, Secaucus, NJ
01.2007 - 01.2010
Selected Accomplishments (Visual Manager)
Directly reported to the CEO, COO, and VP of Sales and Training, demonstrating a strong alignment with executive leadership.
Instilled customer confidence and consistently surpassed personal sales targets by employing innovative prospecting techniques and in-depth product knowledge, achieving exceptional scores of 95-100 on secret shops.
Exceeded accessory sales projections, achieving an impressive year-to-date increase of 50%.
Took the initiative to serve as Store Manager during a management transition, maintaining operational continuity and staff morale.
Energized a diverse team of over 35 through daily motivational meetings and impactful monthly workshops, fostering a positive and engaged working environment.
Successfully hired and trained housekeeping and stockroom staff while equipping team members to repair damaged furniture efficiently.
Enhanced the customer experience by overseeing showroom lighting and decorative styling, creating stunning living vignettes in a spacious 27,000-square-foot showroom that captivated visitors.
Proactively handled customer complaints to resolution, consistently upholding company standards and ensuring client satisfaction.
Effectively resolved employee disputes and navigated discrepancies in line with company policies, maintaining a harmonious workplace.
Took inventory control, carefully monitored accessory ordering budgets, and managed store supplies to optimize efficiency.
Selected Accomplishments (Mattress Coach)
Developed comprehensive training materials for mattress education in Hasbrouck Heights, New Jersey, setting a standard for excellence in product knowledge.
Led Ashley Furniture in Hasbrouck Heights, NJ, to achieve the title of district's #1 mattress store within three months, showcasing effective leadership and strategic vision.
Selected Accomplishments (Product Specialist)
Drove business growth through targeted phone prospecting, competitive shopping initiatives, and regular promotional engagement with prospects and customers.
Conducted thorough independent research on leading furniture companies and brands alongside an extensive study of the Ashley Furniture Home Store brand, ensuring a competitive edge in knowledge.
Achieved rapid promotion to Bedding Coach after consistently exceeding mattress sales goals, driving the store's ranking from #8 to #3 in the district within three months, underscoring a commitment to excellence and results.
Education
Marketing
Hampton University
Hampton, VA
Marketing/Advertising
Pace University
Pleasantville, NY
Skills
Solution-driven leadership
Coaching and mentoring
Salesforce Lightning expertise
Raisers Edge proficiency
Strategic planning
Goal setting
Conflict management
Key account development
Interpersonal skills
C2B and B2B sales
Business development
Excel and PowerPoint proficiency
Microsoft Office skills
Prospecting strategies
Sponsorship sales
Revenue generation
Timeline
Sales
Nordstrom
11.2023 - Current
Freelance Director Talent Acquisition
HSM Entertainment
06.2023 - 01.2025
Sales Manager
SURTEX - The National Stationery Show - Distinctive Living @ NY NOW - Home Design @ NY NOW - Emerald Expositions