Trusted, efficient, and empathetic enablement leader with over a decade of experience cultivating relationships, managing complex programs, presenting with passion, and delivering quantified impact.
Overview
12
12
years of professional experience
Work History
Director of Revenue Enablement
G2
10.2020 - 06.2023
Led G2’s global Revenue Enablement team across AMER, EMEA, and APAC to increase efficiency via developing the team’s talent, resources, and communications
Defined G2 revenue team's 26 competencies, customized for segment and region, and quantified for assessment
Reduced average time-to-productivity to 105 days from 180-360 for revenue new hires, beating the industry average of 120
Crafted unique and automated new hire onboarding paths for 8 different roles leveraging on-demand LMS learning, manager assessment, and live training that scaled with asynchronous hiring across G2’s 3 regions
Established a single source of truth for G2’s expanding and evolving products and integrations by launching Lessonly learning management system (100% usage) and Highspot content management system (87% recurring usage; 96% of all content accessed and used)
Consolidated ongoing education into one place by creating an internal GTM newsletter used by ~70% of the 400 member revenue org.
Created a GTM calendar that resulted in 1.7x increase in keyword usage on calls after training attendance and putting all GTM enablement in reps’ hands 2 weeks prior to any launch
Developed a custom G2 sales process in collaboration with sales leadership
Expanded the enablement team’s reach by securing funding for 2 program management roles, and ramping internal and external SMEs into impactful leaders in just 3 months
Worked in close collaboration with employee success, product marketing, revenue operations, and sales leadership to build G2’s first fully-resourced training and enablement team with 5 core focuses: new hire onboarding, GTM enablement, ongoing education, leader development, and partner enablement
Laid off due organization restructuring
Partner Enablement Manager
Pure Storage
06.2020 - 10.2020
As a contracted consultant, created a holistic strategy and vision for partner enablement in collaboration with cross-functional stakeholders
Managed and drove execution of partner go-to-market enablement programs, including onboarding and ongoing education
Reviewed, refined, and improved partner sales and technical learning paths
Developed scorecards to measure partner skill and training impact
Sales Training and Onboarding Manager
Built In
02.2020 - 04.2020
Led sales onboarding, change management, and ongoing education initiatives
Collaborated with sales leadership on a 12-month strategy to design, develop, and deliver go-to-market learning programs across variety of mediums
Devised measurement and tracking for regular reporting on business impact of training to make sure stakeholders see enablement as a multiplier
Laid off due to Covid-19
Sales Training Manager
Groupon
08.2018 - 02.2020
Developed, executed, and maintained five multi-month role-specific onboarding programs for revenue talent including inside sales, customer success, and account management
Built, iterated, and refined training facilitation guides, presentation decks, certification rubrics, process documentation, and tracking reports
In 14 days, converted training program for 30 learners to one suited for 100+
Reengineered three independent quarterly training programs into single two-week intensive, reallocating 30 days to coaching and support
Hired, onboarded, and coached professional trainers to develop their skill in curriculum design, peer-to-peer learning, student engagement, effective presentation, and leader consultation
Focused on new hires' first 180 days to reduce time to sales rep profitability, increase sales rep efficiency, and decrease regrettable attrition
Senior Sales Trainer (Level 3)
Groupon
03.2015 - 08.2018
Spearheaded company's first data-driven ongoing training program for 100+ sales reps based on regular skill assessments
Partnered weekly with sales managers, directors, and VPs to ensure priority alignment, identify gaps, and collaborate on solutions to help achieve aggressive growth and revenue targets
Facilitated Sandler training modules that improved dials to appointments held by 17% and appointments held to contracts closed by 31%
Designed and launched development program to onboard trainers faster, measure and improve proficiency, and provide quantified career advancement
Designed and facilitated training materials for ESL learners
Account Representative / Account Manager
Groupon
07.2011 - 03.2015
Managed book of business responsible for $15.8 million GP in markets including NYC and Boston
Awarded Most Valuable Groupon Now Sales Rep for Houston, Austin, Dallas, and Fort Worth, October 2012
Education
Bachelor of Arts - Creative Writing
University of Illinois At Urbana-Champaign
Champaign, IL
2008
Skills
Leadership and Team Management
Project visioning, management, coordination, and delegation
Quantification of training impact
Stakeholder influencing
Content and curriculum design
Inclusion and diversity programming
Large and small room presentation
Individual and role-based feedback
Training and Coaching Methodologies including SLII, Radical Candor