Summary
Overview
Work History
Education
Skills
Timeline
Generic

AWBRINA HILLIARD

Salem

Summary

Detail-oriented administrative specialist with a strong background in customer service and effective communication. Known for resolving vendor issues promptly and maintaining accurate records, contributing to operational excellence.

Overview

11
11
years of professional experience

Work History

Accounting/Administrative Assistant

Patriot Product Groups
Salem
05.2025 - 08.2025
  • Managed accounts payable and receivable processes efficiently.
  • Maintained vendor communication to resolve billing issues promptly.
  • Implemented filing systems for easy access to financial records.
  • Verified accuracy of vendor invoices against purchase orders prior to payment processing.
  • Organized filing systems for both paper and electronic documents.
  • Answered questions from vendors regarding invoice status or payment information.
  • Scheduled meetings with vendors or clients related to accounting matters.
  • Handled confidential information in accordance with company policies and procedures.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Coordinated logistics for group travel, including accommodations and transportation arrangements.
  • Communicated with vendors to secure best rates and exclusive offers for clients.

Office Specialist 2

ODOT/DPI Staffing
Salem
02.2025 - 05.2025
  • Collaborate with manager and other project managers for project clarity address team issues.
  • Provide Excel support to co-workers and handle daily updates.
  • Experienced with Excel, Outlook, Teams, and Workday.
  • Complete data entry
  • Small side projects
  • Verify database information for discrepancies.
  • Lead other employees on small projects keep track of there data entry and report to manager at end of day.

Administrative Specialist I

ODOT/DPI Staffing
Salem
11.2024 - 02.2025
  • Handle incoming and outgoing calls direct to appropriate department.
  • Handle incoming and outgoing mail review and prepare for invoicing or sending to appropriate point of contact.
  • Coding blocks for appropriate invoices to be invoiced and processed.
  • Respond to inquiries from staff and vendors.
  • Maintain multiple inboxes and assist with incoming invoices and routing them to appropriate destination.
  • Process invoices for Oregon Buys and Transportation Expenditure Accounting System (TEAMS), create Purchase orders, RPA's and Releases in Oregon Buys.
  • AMD forms and working with old and new vendors to set up accounts.
  • Assist co-workers with any small projects from Oregon Buys to scanning documents to update data system.
  • Adobe Sign, Spot Cards, Workflow, and financial audit trail.
  • Work independently on assignments and collaboratively as part of the team.

Office Specialist 2

ODOT/DPI Staffing
Salem
09.2024 - 11.2024
  • Collaborate with manager and other project managers for project clarity address team issues.
  • Provide Excel support to co-workers and handle daily updates.
  • Experienced with Excel, Outlook, Teams, and Workday.
  • Complete data entry
  • Small side projects
  • Verify database information for discrepancies.

Office Manager/Safety Coordinator/HR

Hammerquist Inc
Corvallis
08.2018 - 07.2024
  • Handled inbound calls
  • Organized office events
  • Arranged travel arrangements
  • Maintained office cleanliness and ordered supplies.
  • Conducted HR tasks, including recruitment, onboarding, timecard management, and employee benefits administration. Created and updated the Employee Handbook and handled data entry and filing.
  • Assisted Project Managers with bid documents, insurance forms, and material deliveries.
  • Supported accounting tasks, including payroll, invoicing, and check deposits.
  • Managed IT, setup for company software, devices, and user accounts.
  • Served as Safety Coordinator, organized OSHA-certified training, monthly safety meetings, and ensured job site compliance. Organized and conducted first aid and forklift training, maintaining comprehensive safety logs.
  • Notary, confidentiality with personal and documents for the company.

Dispatcher

Affordable Towing Inc.
Salem
07.2014 - 08.2022
  • Guide drivers with call information, directions, and detailed instructions for accurate arrival to destinations.
  • Handled multiple phone lines and provided customer support across various situations
  • Served as primary call taker, overseeing call intake and routing
  • Monitored and supported driver activities
  • Collaborated with MCSO, OSP, ODOT, and Salem PD, coordinating tows and vehicle lockups.

Education

High School -

Central High School
Independence, OR
06.2006

Skills

  • Office Management & Organization
  • HR Administration & Employee Relations
  • Employee Onboarding
  • Training & Benefits Management
  • Time & Attendance
  • Payroll Processing
  • Vendor & Calendar Management
  • Event Planning & Coordination
  • Document Management & Reporting
  • Customer Service & Communication
  • Microsoft Office & QuickBooks Proficiency
  • Safety & Compliance Documentation
  • Meeting Coordination & Minute Preparation
  • Invoice & Billing Management
  • Confidential Information Handling
  • Multi-tasking & Team Collaboration
  • Oregon Buys
  • Transportation Expenditure Accounting System (TEAMS)
  • Accounts payable
  • Invoice processing
  • Vendor communication
  • Data entry
  • Project coordination
  • Time management
  • Attention to detail
  • Team collaboration
  • Inventory control
  • Organizational skills
  • Financial statement preparation

Timeline

Accounting/Administrative Assistant

Patriot Product Groups
05.2025 - 08.2025

Office Specialist 2

ODOT/DPI Staffing
02.2025 - 05.2025

Administrative Specialist I

ODOT/DPI Staffing
11.2024 - 02.2025

Office Specialist 2

ODOT/DPI Staffing
09.2024 - 11.2024

Office Manager/Safety Coordinator/HR

Hammerquist Inc
08.2018 - 07.2024

Dispatcher

Affordable Towing Inc.
07.2014 - 08.2022

High School -

Central High School

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