Awel Marek
Summary
Knowledgeable and detail-oriented professional with strong technical skills and the ability to learn concepts quickly. Highly versatile individual with strong communication skills and motivated to succeed. Resourceful and results-oriented always willing to go above and beyond for an end resolution.
Overview
10
10
years of professional experience
Work History
Supply Chain Contracts Specialist
Bell
Hurst, TX
02.2020 - Current
- Review and analyze escalated request to ensure first lien security for indirect and direct loans
- Receive data of daily backlog and escalation reports to execute order of process flow
- Assist internal and external departments to investigate and resolve customer and third party escalated inquiries within policy guidelines
- Provide follow-up email and calls with dealers
- Dealer relationship mangers, DMVs and customers
- Negotiate prices with different suppliers
- Work with SAP, CLM, and Contracts.
Transaction Processing Sr. Specialist II
Chase Auto Finance
Fort Worth, TX
02.2016 - 02.2020
- Research and execute lien release, first lien security for direct loan per state requirement and procedures
- Answered and responded to inbound, outbound calls and emails from customers, dealers, 3rd parties and DMV’s
- Analyzed and researched DMV rejections, escalated executive office complaints for final resolution
- Familiarized with cross-training, quality control updated internal workflow processes and procedures
- Compile and review third party data report for fee approval, policy procedures and title exceptions
- Assigned name discrepancies for investigative research to resolve titling error
Transaction Consultant
Aerotek, Chase Auto Finance
Fort Worth, TX
08.2015 - 02.2016
- Supporting Auto Finance direct and indirect teams w/ daily deliveries of checks and titles
- Filing documents and assisting with escalation file location and data review
- Daily Data input including Core logging and creating new files received from booking using DABS, Quest, and ICAF
Mortgage Case Manager
Nationstar Mortgage/Champion Mortgage
Lewisville, TX
05.2014 - 05.2015
- Provided credit analysis to determine eligibility for modifications, short sales and repayment plans
- Presented to every caller best possible options specific to the loan while establishing and maintaining an effective relationship with customers
- Negotiate repayment of delinquent property taxes and insurance charges
- Identify liquidation options such as: cash payoff, short sale, and DIL to reduce possible company losses
- Trained incoming new hires, SME trainer, Bottom-line oriented while respecting the process of achieving that goal
Education
B.A - Accounting
University of Texas
01.2002 - undefined
Skills
Toastmaster, Dedicated, Smart, proficient in computer language, Pages/Word, Numbers/Word, Adobe, interpersonal skills, delicacy in negotiations, sensitive to customer/client needs, integrity, and passionate about a job well done
Timeline
Supply Chain Contracts Specialist
Bell
02.2020 - Current
Transaction Processing Sr. Specialist II
Chase Auto Finance
02.2016 - 02.2020
Transaction Consultant
Aerotek, Chase Auto Finance
08.2015 - 02.2016
Mortgage Case Manager
Nationstar Mortgage/Champion Mortgage
05.2014 - 05.2015
B.A - Accounting
University of Texas
01.2002 - undefined