ASHLEY D. WENSYEL
Wheeling,WV
Summary
Highly-motivated, Energetic, Passionate Nursing Home Administrator with a desire to take on new challenges. I possess a strong worth ethic, adaptability and exceptional interpersonal skills that help to foster a work culture of teamwork, positivity, and inclusivity.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Administrator/HR Director
Legacy Health Services
Marietta, OH
03.2024 - Current
- Developed and implemented policies and procedures to ensure compliance with state regulations.
- Identified staffing needs, recruited and trained staff members, monitored performance, and conducted annual reviews.
- Managed budgeting processes for nursing home operations, including payroll expenses and capital expenditures.
- Conducted quality assurance activities to evaluate the effectiveness of care provided by staff members.
- Monitored patient satisfaction surveys and took corrective action when necessary.
- Created strategic plans to promote growth and development of the facility's services.
- Coordinated interdisciplinary teams to provide comprehensive care for residents in accordance with their individualized service plans.
- Partnered with local health departments to develop new strategies for providing quality care in a cost effective manner.
- Collaborated with medical directors on matters related to resident care standards and clinical practices.
- Responded promptly to inquiries from families regarding their loved ones' status or care plan.
- Interpreted federal and state laws governing long-term care facilities and ensured compliance with all applicable regulations.
- Oversaw daily operational activities such as admissions and discharges, dietary services, housekeeping, maintenance, social services.
- Provided guidance and support to departmental managers on issues related to personnel management or regulatory compliance.
- Ensured timely submission of reports related to financial performance or utilization review requirements.
- Fostered strong relationships between staff members through training sessions or team building exercises.
- Facilitated communication between residents and families and staff by organizing events such as family dinners or holiday celebrations.
- Reviewed incident reports involving patients and residents regularly for accuracy and completeness before submitting them for further investigation.
- Maintained strict adherence to governing requirements for submitted documents.
- Directed daily operations at facility caring for more than 60 individuals.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Recruited, hired and trained new medical and facility staff.
AIT/Licensed Nursing Home Administrator
Genesis HealthCare
Follansbee, WV
12.2022 - 03.2024
- Developed and implemented policies and procedures to ensure compliance with state regulations.
- Identified staffing needs, recruited and trained staff members, monitored performance, and conducted annual reviews.
- Managed budgeting processes for nursing home operations, including payroll expenses and capital expenditures.
- Conducted quality assurance activities to evaluate the effectiveness of care provided by staff members.
- Created strategic plans to promote growth and development of the facility's services.
- Analyzed data from various sources such as billing information, census reports., to identify areas requiring improvement or cost savings opportunities.
- Coordinated interdisciplinary teams to provide comprehensive care for residents in accordance with their individualized service plans.
- Partnered with local health departments to develop new strategies for providing quality care in a cost effective manner.
- Collaborated with medical directors on matters related to resident care standards and clinical practices.
- Responded promptly to inquiries from families regarding their loved ones' status or care plan.
- Interpreted federal and state laws governing long-term care facilities and ensured compliance with all applicable regulations.
- Oversaw daily operational activities such as admissions and discharges, dietary services, housekeeping, maintenance, social services.
- Provided guidance and support to departmental managers on issues related to personnel management or regulatory compliance.
- Ensured timely submission of reports related to financial performance or utilization review requirements.
- Fostered strong relationships between staff members through training sessions or team building exercises.
- Reviewed incident reports involving patients and residents regularly for accuracy and completeness before submitting them for further investigation.
- Maintained strict adherence to governing requirements for submitted documents.
- Directed daily operations at facility caring for more than 115 individuals.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Explained policies, procedures and services to patients.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Recruited, hired and trained new medical and facility staff.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
Employee Experience Manager (HR)
Muskingum Valley Health Centers
05.2017 - 03.2021
- Facilitated Bi-weekly orientations and On-Boarding Process
- Presented quarterly at the HR/PR meetings
- Administered benefits for new hires and open enrollments including Health, Dental, Vision, Supplemental coverage including Short and Long Term Disability, Accident, and Life Insurance
- Entered Benefit Elections in to the appropriate portals
- Responsible for 401k enrollments/changes with People’s Bank
- Scheduled Open Enrollment meetings for 8 locations
- Oversaw all Leave of Absences (FMLA and Personal) and Worker’s Compensation and tracked in payroll system
- Tracked Emergency Paid Sick Leave for COVID-19
- Created a New Manager Orientation Binder and Implemented a new Manager Training Process
- Completed Credentialing and Re-credentialing processes for new and tenured employees
- Developed New Hire and Termination Checklists to streamline processes and eliminate errors
- Conducted Investigations, Counselings, Terminations and Interviews with appropriate personnel
- Implemented a new Interview Process focusing on Motivation Based Interviewing
- Developed an Employee Evaluation Process that aligned with the organization’s Core Values
- Monitored Yearly Compliance Training
- Completed Exit Interviews for Resigning Employees and Presented at End of Year Board Meeting
- Compiled and Edited Monthly Employee Newsletter
- Initiated and served as point of contact for Annual Employee Satisfaction Survey.
Administrative Manager
Lowe’s Home Improvement Warehouse
10.2006 - 01.2017
- Educated and advised employees on group health insurance plans, voluntary benefits, and 401k
- Responsible for all standing operating policies and procedures
- Provided assistance in reducing payroll to leverage as well as responsible for entering schedules
- Managed direct reports of upwards of 100 employees, including benefit hours
- Responsible for all customer services programs including delivery, installed sales, extended protection plans, and pro services
- Conducted the mass spring hire for the store in 2015 & 2016
- Facilitated Orientations and On-boarding for New Hires 2015 & 2016.
Administrative Department Manager
Lowe’s Home Improvement Warehouse
05.2004 - 10.2006
- Entered staff schedules for 150-175 employees
- Responsible for all administrative office duties including daily business compliance, deposit verification, and front end operations
- Managed direct reports of upwards of 30 employees
- Supported all payroll functions for employees.
Cashier/Administrative Office Clerk
Lowe’s Home Improvement Warehouse
05.2002 - 05.2004
- Trained new cashiers on procedures, policies, customer service and sales techniques
- Prepared deposit and daily business in compliance with Sarbanes Oxley
- Assisted on the sales floor as needed to maintain services standards.
Education
Bachelor of Science - Psychology
Wheeling Jesuit University
01.2004
High School Diploma - College Prep/Advanced Placement Courses
Martins Ferry High School
Skills
- Excellent Organizational and Communication Skills
- Customer Service
- Excellent time management
- Multitasking ability
- Team Collaboration
- Strategic Planning
- Team Building and Leadership
- Budget Management
- Relationship Development
- Financial Leadership
Accomplishments
- 2009 & 2010 Lowe’s Region 21 Administrative Manager of the Year
- 2012 Lowe’s Region 21 Store of the Year Management Team
- 2020 & 2021 MVHRMA Community Chair
Certification
- WV NHA License # 1325
Timeline
Administrator/HR Director
Legacy Health Services
03.2024 - Current
AIT/Licensed Nursing Home Administrator
Genesis HealthCare
12.2022 - 03.2024
Employee Experience Manager (HR)
Muskingum Valley Health Centers
05.2017 - 03.2021
Administrative Manager
Lowe’s Home Improvement Warehouse
10.2006 - 01.2017
Administrative Department Manager
Lowe’s Home Improvement Warehouse
05.2004 - 10.2006
Cashier/Administrative Office Clerk
Lowe’s Home Improvement Warehouse
05.2002 - 05.2004
Bachelor of Science - Psychology
Wheeling Jesuit University
High School Diploma - College Prep/Advanced Placement Courses
Martins Ferry High School
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