Summary
Overview
Work History
Education
Skills
Timeline
Generic

ASHLEY WESTHOLDER

Summary

Performance-oriented Sales Leader offering exceptional record of achievement. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

17
17
years of professional experience

Work History

Sales and Marketing Manager

Visiting Angels Home Care
11.2023 - Current
  • Managed sales promotions and marketing strategies on major social media sites.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
  • Created and expanded sales to new and existing customers increasing net sales revenue by 30%
  • Submission of insurance claims
  • Organize and market annual fundraising event
  • Develop relationships with referral sources for Brunswick, Pender, Onslow and New Hanover Counties.
  • Networking

Bartender

Havana's Restaurant
03.2023 - 11.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Clinical Support Assistant/Information Analysis

Banner Desert Medical Center
08.2021 - 03.2023
  • Create staffing schedules and keep up with timecards for over 150 employees
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Assist with compiling audits and compliance reports as well as submitting security requests for system access for team members
  • Create onboarding schedules and new hire activities
  • Provides advanced administrative support for an executive or large/complex department or provides advanced/specialized business support
  • Demonstrates ability to complete or handle recurring department projects or one-time projects, as directed by supervisor
  • Prepared reports by collecting, analyzing and summarizing information for weekly financial projections using Microsoft Office and Teams.

Home Care Behavior Service Coordinator

Arizona Autism
01.2021 - 08.2021
  • Write long-term and short-term goals for individuals who have Intellectual/Developmental Disabilities (IDD) according to state and CMS guidelines
  • Cold call referral sources to increase clientele
  • Staff Scheduling and payroll processing
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Conduct quality assurance/compliance to meet state regulatory requirements.
  • Recruited and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Communicated with patients and patient guardians, ensuring that medical information was kept private.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.

Banquet Captain/Beverage Cart Attendant/Server

Arrowhead Country Club
11.2019 - 02.2021
  • Assured food and beverage distribute was efficient and accurate
  • Excellent attentiveness to members needs and relationship development in fast past environments
  • Operated POS system to facilitate cash and credit transactions and refunds.
  • Increased customer satisfaction demonstrating excellent customer service etiquette.
  • Increased alcohol sales
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Set up for special events with up to 100 guests, planning in advance for special inventories, designing table settings and practicing drinks.

Lead Server/Server/Bartender Shift Manager

East Coast Wings and Grill
06.2008 - 05.2019
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Created balanced shift schedules to keep restaurant reasonably staffed during peak periods and maximize earnings for servers and bartenders.
  • Manage customer complaints
  • Provide friendly and prompt service to ensure a pleasurable overall experience
  • Event promotions for annual marketing campaign

Education

Diploma -

Western Guilford High School
Greensboro, NC

Associate of Arts - Business Communications

Cape Fear Community College
Wilmington, NC
12-2023

Skills

  • Revenue generation
  • Strategic marketing planning
  • Workforce planning
  • Payroll management
  • Service-oriented communication
  • Administrative skills
  • Collaborative leadership
  • Thrives in high-pressure situations
  • Effective written and verbal communication
  • Cross-functional collaboration with departments
  • Electronic Medical Record Software
  • Strong computer skills and proficient with Microsoft Office Suite

Timeline

Sales and Marketing Manager

Visiting Angels Home Care
11.2023 - Current

Bartender

Havana's Restaurant
03.2023 - 11.2023

Clinical Support Assistant/Information Analysis

Banner Desert Medical Center
08.2021 - 03.2023

Home Care Behavior Service Coordinator

Arizona Autism
01.2021 - 08.2021

Banquet Captain/Beverage Cart Attendant/Server

Arrowhead Country Club
11.2019 - 02.2021

Lead Server/Server/Bartender Shift Manager

East Coast Wings and Grill
06.2008 - 05.2019

Diploma -

Western Guilford High School

Associate of Arts - Business Communications

Cape Fear Community College

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