Management expert focused on team success and operational efficiency. Proficient in strategic planning and process improvement, with a history of meeting organizational goals. Recognized for adaptability and effective resource allocation in dynamic environments.
IV, trach, wound care, disease process, oncology and cardiac care management, advanced life support services, charge nurse, use EMR-EPIC software, medication management, care Phone triage & In clinic patient support planning. - Coordinator of neurology stroke clinic site, Stroke educator-nurse advance visit, Oversight of PSR, Clinical guide to physicians and support, QA of department and management.
Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Facility Administrator
Fresenius kidney Care
04.2019 - 02.2022
Manages and oversees the daily operations of two hemodialysis in patient care center Dialysis facilities including approx. 40+ staff members and 110-125 patients. Ensuring cost-effective facility operations in accordance with all legal, compliance and regulatory requirements and programs. Collaborates with the Medical Director and the Clinical Coordinator /Charge Nurse regarding the provision of quality patient care in the dialysis facility incorporating all activities from admission through to discharge. Responsible for the administration of the daily business operations of the dialysis clinic including managing the functions and actions related to the center staff, quality of overall provision of patient care, maintenance of the physical plant and center equipment, and inventory control. Manages the profit and loss and other related financial aspects for the center ensuring optimal facility operations to achieve or exceed the budget and key performance indicators. collaborates closely with, providing oversight as needed to, the Clinical Coordinator/Charge RN or Nurse Supervisor acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures.
Director of Nursing
Northfield Village Skilled Nursing & Rehabilitation
01.2017 - 03.2019
Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
Performed rounds to observe care and interview staff, residents, and families.
Championed the use of technology in daily operations, leading to improved documentation accuracy and streamlined workflow
Promoted a culture of safety by enforcing compliance with infection control policies and procedures
Administrator/ Director Home Health
Essential Healthcare Services, Inc
08.2008 - 12.2016
Leader of home care nursing, office staff and HHA’s. Re-established Quality of care and team while significantly increasing net profits, restored agency compliance with federal and state guidelines and achieved near perfect results on and surveys; stabilized employment and staffing retention. Clinical Nurse Staff management. Developed and monitored care plans, Case managed, and triaged calls communicated care and discharge plans for hospital transfers. Retrieved prior authorizations, utilization review and management. Worked with payer sources (such as) Passport, Medicare/Medicaid, Buckeye, State, Waiver, MRDD, and Private Insurances. Use of EPIC and Axess software systems and multi data abstractions. Budget management, On-boarding and training process, Audit and Survey reviews. Oversite and direction of CHAP accreditation & survey. Q/A and marketing experience within this role.
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them
Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.