Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Awilda Santiago

Jersey City,NJ

Summary

Professional caregiver with solid experience providing compassionate and efficient in-home support. Skilled in medication management, personal care, and patient mobility, ensuring optimal comfort and safety. Strong collaborator, adaptable to changing needs, and consistently reliable in delivering high-quality care.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Mental Health Therapist Aid / Office Coordinator

New York State Office of Mental Health
05.2008 - 06.2024
  • Support patients: Accompany patients to appointments, activities, and a safe, clean, and comfortable environment.
  • Teach daily life skills: Coach patients on personal hygiene, nutrition, and other daily living skills.
  • Promote acceptable behaviors: Teach, model, and encourage acceptable behaviors and verbal skills.
  • Develop care plans: Work with other staff to develop, carry out, and record care plans.
  • Administer medication: May administer medication in accordance with special instructions.
  • Ensure safety: Be prepared to act to ensure the health and safety of patients and staff in emergency situations.

Office coordinator

  • Follow office workflow procedures to ensure maximum efficiency
  • Maintain files and records with effective filing systems
  • Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.)
  • Greet and assist visitors when they arrive at the office
  • Monitor office expenditures and handle all office contracts.
  • Deal with customer complaints or issues
  • Monitor office supplies inventory and place orders
  • Assist in vendor relationship management

Education

GED -

State University of New York Brooklyn Educational , 111 Livingston Street Suite 300 Brooklyn New York
10-1991

Skills

  • Self-harm prevention
  • Client assessment
  • Tracking client progress
  • first aid CPR AED

  • Customer service
  • Office 365 administration
  • File and storage services

Certification

  • CPR/AED Certification
  • First Aid Certification

Languages

Spanish
Full Professional

Timeline

Mental Health Therapist Aid / Office Coordinator - New York State Office of Mental Health
05.2008 - 06.2024
  • CPR/AED Certification
  • First Aid Certification
State University of New York Brooklyn Educational - GED,
Awilda Santiago