Alexis Wilson
Palm Bay,FL
Summary
Dedicated Nursing Student with a passion for providing compassionate and patient-centered care. Seeking opportunities to further develop clinical skills, expand medical knowledge, and contribute to a healthcare team. Eager to apply theoretical foundations gained in coursework to real-world scenarios, while continuously learning and adapting in a dynamic medical environment. Committed to upholding the highest standards of ethics and professionalism while delivering holistic and empathetic nursing care to individuals across the lifespan.
Overview
7
7
years of professional experience
Work History
Meg O’Malley’s Restaurant & Irish Pub
07.2020 - 10.2021
- Excellent customer service
- ServSafe Certified
- Provide menu and food and drink recommendations based on customer preferences
- Accurately record and submit orders through Toast tablet
- Always serving guests with a smile
- Running hot food and cold drinks to guests in a timely fashion
- Communication with team members and management
- Quality and efficient service in a fast-paced restaurant in the heart of downtown
Medical Receptionist Lead/Transcriptionist/ Medical Referral Specialist/Medical Assistant
Suntree Internal Medicine
02.2018 - 06.2020
- Making sure patients are comfortable and welcomed/greeted at all times
- Checking patients in and out
- Verifying insurances (ex
- Availity, Phreesia, etc)
- Obtaining authorizations for procedures & office visits (for HMO Insurances)
- Scheduling appointments in office & at outside facilities (ex
- University Center Imaging)
- Answering calls consistently at a high-volume call rate
- Sending referrals to specialists that are in network with the patient’s insurance
- Running a department by myself (referrals) with a high patient volume, completing all duties before the shift ends
- Experience with Office Hours Scheduling & the SOAPware software, EMR (Medisoft Clinicals)
- Assisting with patient’s prescription requests, calling in prescriptions (quantity, dose, name), writing scripts accurately
- Taking patients vitals & documenting in their charts (BP, weight, temperature, O2 saturation)
- Collecting urine samples (U/A, MicroAlbumin, Drug Testing, preparing to send out for Culture & Sensitivity)
- Documenting & completing tasks efficiently and in a timely manner
- Overseeing fellow coworkers; Correcting errors, explaining how to solve and prevent errors in the future, & using my seniority to help with all questions and concerns
- Resolving patient issues/concerns in a polite and helpful manner (making sure the patient left w/their concerns addressed and resolved to the highest potential)
- Experience w/a very fast paced and busy office, seeing over 300 patients a day
- Experience with most insurances (authorizations, eligibility & benefits, etc)
- Experience with infinity foot pedal for medical transcription
- Extensive knowledge with Start-Stop Universal Transcription System
- Transcribing physician office notes with SOAPware
- Listening to physician voice recordings and typing patient office notes in efficient and timely manner
Pet Supermarket
07.2016 - 02.2018
- Opening/closing store
- Depositing store money
- Logging petty cash
- Making sure everyone is on task and ready to work
- Receiving/putting away store deliveries
- Helping customers with returns and exchanges
- Ordering supplies and merchandise weekly
- Assisting store manager w/resolving customer issues & complaints
- Knowledge of animal care and nutrition
Sever/Hostess
Dottie’s Restaurant, 5275
01.2016 - 01.2017
- Excellent customer service
- Keeping restaurant and work area clean and tidy
- Attentive service with making sure customers are greeted and served quickly and efficiently
- Taking to-go orders and preparing them for pickup
- Money handling, keeping money drawer balanced
- Preparing food (w/regard to proper food safety regulations)
- Always staying friendly and positive
Cashier/Crew
Auntie Anne’s
05.2014 - 05.2016
- Excellent customer service
- Keeping store area professional and clean
- Money handling, keeping money drawer balanced
- Preparing food (w/regard to proper food safety regulations)
- Always staying friendly and positive
- Skills
- 60+ Hours in Medical Surgical hospital setting, Mental Health setting, Pediatric setting, Maternity setting
- Observation hours in SICU, MICU, Operating Room, Dialysis, Labor & Delivery, Mother Baby, and Endoscopy
Education
Associates Degree in Nursing (ADN) -
Keiser University
Melbourne, FL12.2023
Associates of Arts Degree -
Eastern Florida State College (EFSC)
Palm Bay, FL2018
High School Diploma -
Heritage High School
Palm Bay, FL2016
Skills
- CPR/AED certified
- Skilled with
- Microsoft Office (Word, PowerPoint, Excel, Access)
- Management Experience- 4 Years
- Customer Service Experience- 5 Years
- Experience in multiple work settings such as office, restaurant, mall food court
- Hardworking team player
- Extensive Knowledge in the Medical Field
- Great Communication Skills: positive, professional, dependable, efficient, and respectful
- ServSafe Certified
- Babysitting Experience- Ranging from 4 months to 10 years of age
- American Sign Language 2 years: Level: Conversational
Timeline
Meg O’Malley’s Restaurant & Irish Pub
07.2020 - 10.2021
Medical Receptionist Lead/Transcriptionist/ Medical Referral Specialist/Medical Assistant
Suntree Internal Medicine
02.2018 - 06.2020
Pet Supermarket
07.2016 - 02.2018
Sever/Hostess
Dottie’s Restaurant, 5275
01.2016 - 01.2017
Cashier/Crew
Auntie Anne’s
05.2014 - 05.2016
Associates Degree in Nursing (ADN) -
Keiser University
Associates of Arts Degree -
Eastern Florida State College (EFSC)
High School Diploma -
Heritage High School
Similar Profiles
Payton BerresPayton Berres
Server at Meg O' Malley's Restaurant And Irish PubServer at Meg O' Malley's Restaurant And Irish Pub
Juan Carlos Puac MacarioJuan Carlos Puac Macario
Kitchen Manager/Chef at Mavis Winkles Irish Pub RestaurantKitchen Manager/Chef at Mavis Winkles Irish Pub Restaurant
Natalie D'CostaNatalie D'Costa
Guest Service Manager at Fionn MacCool's Irish Pub And RestaurantGuest Service Manager at Fionn MacCool's Irish Pub And Restaurant