AWS HAMID JASIM AL-SHUJAIRY

• Sep 2025 – Present

Providing professional customer support in both Arabic and English, ensuring clear communication and efficient resolution of inquiries.
Handling customer complaints and requests via various channels (phone, email, or chat) with a focus on customer satisfaction.
Documenting customer interactions accurately in the system to ensure seamless follow-up.
Demonstrating strong problem-solving skills to address and resolve issues in a timely manner.

• Handled reservations, issued tickets, and provided customer support.
• Strengthened organizational and multitasking skills while working with diverse clients.

• Taught English to students, building leadership, planning, and communication abilities.
• Designed effective teaching methods, fostering teamwork and collaboration.

• Marketed electronic payment solutions to local businesses.
• Improved client relationship management and solution-oriented communication.