Awsan Alawdi
Richmond,TX
Summary
Motivated and customer-focused professional with over 4 years of experience in fast-paced retail and food service environments. Seeking a position within a company that offers clear pathways for career advancement, where i can leverage my skill in customer service,inventory management, and team collaboration to contribute to organizational success and grow professionally.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate Cashier
Home Depot
02.2023 - 04.2025
- Processed transactions efficiently using point-of-sale systems.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
- Processed transactions quickly, ensuring customer satisfaction and smooth checkout experience.
- Answered incoming phone calls. addressing customer inquiries and providing product information.
- efficiently managed high-volume inbound and outbound calls to ensure excellent customer service.
- processed debit and credit card and electronic check payments.
Stocking Associate
Phoenicia Supermarket
02.2021 - 03.2023
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Stocked shelves to match planogram images and instructions.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Team Member
Whatabuger
03.2024 - Current
- Collaborated with team to ensure efficient daily operations and customer satisfaction
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Reduced wait times for customers by implementing more efficient checkout process.
- Implemented process improvements that enhanced workflow efficiency and reduced errors
- Assisted in training new members on standard operating procedures and best practices
- Resolved customer inquiries promptly, contributing to positive service experience
Audio Sales Pro
Home Depot
03.2022 - Current
Education
Business Administration
Houston Community College
Houston, TX01-2027
Skills
- Customer Service Excellence
- Problem-solving abilities
- Team collaboration
- Attention to detail
- Collaboration and teamwork
- Sales expertise
- Effective communication
- Point-of-sale system
- Sales support
- Multitasking
- Time management
Languages
English
Full Professional
Arabic
Full Professional
Timeline
Team Member
Whatabuger
03.2024 - Current
Retail Sales Associate Cashier
Home Depot
02.2023 - 04.2025
Audio Sales Pro
Home Depot
03.2022 - Current
Stocking Associate
Phoenicia Supermarket
02.2021 - 03.2023
Business Administration
Houston Community College
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