Axel Aas
Duluth,MN
Summary
Committed, serious and hard worker, with a strong background of good communication, and a strong understanding of organization and time management. Mature and responsible when it comes to decision making. Excellent problem solver, and always enthusiastic about building strong relationships.
Overview
7
7
years of professional experience
Work History
Resident Assistant
Ecumen Lakeshore
10.2022 - 01.2023
- Tracked therapeutic recovery progress goals, logging any variances or setbacks for potential treatment response.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Supervised daily activities and provided assistance to staff.
- Dumped trash and smoothly handled maintenance issues to promote resident comfort.
- Assisted residents in preparing for activity and social programs.
- Assisted residents with daily living.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
Direct Support Professional
Peace Of Mind Duluth
04.2022 - 08.2022
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Developed rapport to create safe and trusting environment for care.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Maintained clean, safe, and well-organized patient environment.
- Administered medication as directed by physician.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Supervised daily activities and provided assistance to staff.
- Assisted disabled clients to support independence and well-being.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Completed regular check-ins and progress report for each client.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients' overall health and well-being and noted significant changes.
- Liaised with key accounts to deliver targeted administrative household support.
- Recorded status and duties completed in logbooks for management.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Monitored progress and documented patient health status changes to keep care team updated.
- Led patient or group recreational activities for enhanced patient outcomes.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Assist clients overnight.
Cashier
Mount Royal Fine Foods
11.2021 - 12.2021
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register to record transactions accurately and efficiently.
- Checked out customers and helped bag groceries
Pizza Maker
Domino's Pizza
10.2021 - 11.2021
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Received and stored food supplies, raw materials and other ingredients.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Monitored and maintained clean working areas and cooking surfaces.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Handled customer complaints professionally to prevent negative reviews or loss of business.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Operated grills, fryers and ovens to cook food items.
- Took phone call orders.
- Printed order slips used to label the food.
- Prepared menu items including pizzas, subs, drinks, and desserts.
Sales Associate
Holiday Stationstores
11.2017 - 01.2021
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Presented professional image consistent with company's brand values.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Informed customers of promotions to increase sales productivity and volume.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Engaged with customers to build rapport and loyalty.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers check out, kept the store clean, kept hot food ready and stocked, and made sure that the shelves are full of product.
Ice Cream Scooper/Catering Assistant
Duluth Entertainment Convention Center
10.2015 - 08.2017
- Processed sales transactions for cash, debit, and credit purchases.
- Demonstrated continuous knowledge of menu and service offerings, promotional products and new flavors.
- Offered samples of new ice cream flavors to customers.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Maintained cleanliness and organization in establishment.
- Greeted incoming customers and provided reliable, friendly customer service.
- Carried out cash and card transactions quickly and thoughtfully.
- Monitored amounts of each ice cream flavor and replaced when depleted.
- Notified supervisor and peers of low product inventory and customer complaints.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Utilized proper portion control to determine customers receive correct portion size.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Operated cash register, taking payments and issuing customer receipts.
- Kept tidy and organized area to comply with cleanliness standards.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
Education
No Degree - Liberal Arts, Music Therapy
No Degree - Radiologic Technology
05.2027
High School Diploma -
05.2019
Skills
- Time Management
- Meal Planning and Preparation
- Activity Planning
- Policy Reinforcement
- Sales
- Resident Relations
- First Aid Knowledge
- Self Confident
- Public Speaking
- Ethical Standards
- Direct Patient Care
- Vital Signs Collection
Hobbies
I enjoy music as a hobby. In the rest of my free time I enjoy skateboarding, working out, spending time with friends and family, playing soccer, and trying new foods!
Languages
Danish
Limited Working
German
Professional Working
Timeline
Resident Assistant - Ecumen Lakeshore
10.2022 - 01.2023
Direct Support Professional - Peace Of Mind Duluth
04.2022 - 08.2022
Cashier - Mount Royal Fine Foods
11.2021 - 12.2021
Pizza Maker - Domino's Pizza
10.2021 - 11.2021
Sales Associate - Holiday Stationstores
11.2017 - 01.2021
Ice Cream Scooper/Catering Assistant - Duluth Entertainment Convention Center
10.2015 - 08.2017
University of Minnesota - Twin Cities - No Degree, Liberal Arts, Music Therapy
Lake Superior College - No Degree, Radiologic Technology
Duluth East High School - High School Diploma,