Axel Castaneda
Edgewater
Summary
Results-driven bar manager with proven expertise in customer service, inventory management, and staff training. Skilled in cash handling and event coordination, ensuring high-quality service in fast paced environments.
Overview
6
6
years of professional experience
Work History
Bar manger
Goodneighbors
little italy
09.2025 - Current
- Managed daily bar operations, ensuring efficient service, proper staffing, cleanliness, and compliance with health and safety standards.
- Supervised and trained bartenders and barbacks, fostering a professional and productive work environment.
- Enforced responsible alcohol service policies, ensuring staff compliance with company procedures and liquor regulations.
- Monitored liquor, beer, wine, and supply inventory, placed orders and reduced waste through accurate tracking and portion control.
- Managed cash handling, register reconciliation, and tip distribution, ensuring accuracy in end of night closing procedures.
- Provided high quality customer service and resolved guest complaints professionally and efficiently.
- Coordinated with management, kitchen staff, security, servers, and event teams during busy shifts and private events.
Bartender
Sony Hall
New York
09.2023 - 07.2026
- Prepared and served cocktails, beer, wine, and nonalcoholic beverages accurately and efficiently in a high-volume environment.
- Managed multiple guest orders simultaneously while maintaining speed, accuracy, and drink quality.
- Delivered attentive customer service, fostering a welcoming and energetic atmosphere that enhanced guest experiences.
- Cultivated strong customer relationships that led to increased repeat business and higher tips.
- Resolved guest complaints and service issues with professionalism, ensuring customer satisfaction.
- Maintained a clean, organized, and fully stocked bar throughout service.
- Processed cash and credit card transactions, opened and closed tabs, and balanced the register at the end of each shift.
Pharmacy Assistant
Walgreen's Pharmacy
Cliffside Park
01.2021 - 04.2023
- Delivered customer service by assisting patients with prescription pickups, addressing insurance questions, and guiding over-the-counter medication inquiries.
- Managed phone calls, coordinated prescription requests, and relayed refill information to customers.
- Collaborated with healthcare providers and insurance companies to resolve prescription and billing issues efficiently.
- Assisted customers in both English and Spanish, providing clear communication and improving the overall patient experience.
- Handled multiple tasks simultaneously while maintaining accuracy, professionalism, and attention to detail.
Education
Business
Fairleigh Dickinson University
Teaneck, NJ07-2024
Skills
- Inventory control
- Inventory management
- Regulatory compliance
- Cash handling
- Customer service
- Staff training
- Event coordination
- Stress management
- Professional and approachable
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Bar manger
Goodneighbors
09.2025 - Current
Bartender
Sony Hall
09.2023 - 07.2026
Pharmacy Assistant
Walgreen's Pharmacy
01.2021 - 04.2023
Business
Fairleigh Dickinson University