Axel Crosby
Minneapolis,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Insurance Agent
Northwestern Mutual
Grand Forks, North Dakota
01.2025 - 05.2025
- Developed personalized insurance plans for clients based on individual needs.
- Educated clients on various insurance products and their benefits.
- Analyzed client financial information to recommend appropriate solutions.
- Maintained accurate records of client interactions and policy details.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Explained complex technical terms related to insurance plans in simple language for easy understanding.
- Generated reports detailing sales activities, client interactions, and progress towards goals.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
Sushi Cook
Pinku Omakase
Minneapolis, Minnesota
06.2024 - 08.2024
- Prepared sushi rolls using fresh ingredients and traditional techniques.
- Interacted with customers face to face, telling stories and answering questions
- Maintained cleanliness and organization of sushi preparation area.
- Ensured adherence to food safety standards in all sushi preparation tasks.
- Followed health code guidelines to ensure proper sanitation practices were followed at all times.
Sushi Cook
Pinku Japanese Street Foods
Minneapolis, Minnesota
04.2019 - 06.2021
- Prepared sushi rolls using fresh ingredients and traditional techniques.
- Assisted in inventory management of seafood and supplies for daily operations.
- Trained new staff on sushi preparation and food safety practices.
- Monitored food presentation to ensure aesthetic appeal and quality standards.
- Communicated with customers regarding menu selections and special requests.
- Organized storage areas so that ingredients are easy to access when needed.
- Trained new staff on proper sushi rolling techniques.
Kitchen Helper
Concordia Language Villages
Moorhead, MN
07.2019 - 08.2019
- Maintained clean and well-organized kitchen areas to promote efficiency
- Unboxed, stored and organized incoming kitchen supplies with some deliverys
- Effectively loaded and unloaded dishwashers, washing by hand any large pots or items that chefs used on continuous basis
- Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment through scrubbing and degreasing
- Used dawn and steel wool cleaning products to remove tough, burnt-on food from pots and pans
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices
- Washed pots, pans and trays by hand and using industrial washing machine
- Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen
- Sprayed all racked items with hot water to loosen and remove food residue
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays
- Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
- Cooked meals for between 120-200 people daily for
Front Desk Receptionist
Physician Skin Services
Saint Louis Park, MN
01.2017 - 06.2019
- Computed guest billings and posted charges to room accounts
- Monitored reservations to track incoming parties and special events
- Handled payment processing duties and provided customers with receipts and proper bills and change
- Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities
- Delivered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction
- Signed for packages, recorded all deliveries and distributed to inter-company personnel
Kitchen Helper
Concordia Language Villages
Moorhead, MN
07.2018 - 08.2018
- Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment through scrubbing and degreasing
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine
- Used dawn and degreaser cleaning products to remove tough, burnt-on food from pots and pans
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
- Maintained clean and well-organized kitchen areas to promote efficiency
- Washed pots, pans and trays by hand and using industrial washing machine
- Effectively loaded and unloaded dishwashers, washing by hand any large pots or items that chefs used on continuous basis
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices
- Prepared and cooked meals for 150 people daily for 7 weeks
- Backed up Head cook and assistant cook team members during heavy work periods to maximize team coverage
- Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment through scrubbing and degreasing
Cook/Deli
Inonni/ Buon Giorno
Mendota Heights, MN
08.2017 - 06.2018
- Set up and performed initial prep work for food items such as soups, sauces and salads
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items
- Operated all kitchen equipment safely to avoid injuries
- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food
- Maintained consistent quality and high accuracy when preparing identical dishes every day
- Established and maintained open, collaborative relationships with deli team to maximize efficiency
- Enforced proper sanitation practices to prevent spoiling or contamination of foods
- Grilled and deep fried various foods, including calamari, steak and chicken wings
- Mixed, weighed and proofed ingredients to match exact recipe formulae
- Precooked garnishes such as bacon pieces for later use to top off fresh dishes
- Precooked certain items during slow periods to reduce wait times at lunch and dinner rush
- Assessed customer needs, including food allergies and suggested additional menu items as appropriate
- Received new inventory and rotated stock by dates to keep items fresh and usable
- Prepared orders by slicing, weighing, packaging and pricing meats and cheeses
- Checked signage and pricing to verify accurate displays on counters and in cases
- Kept all utensils, dishes and glasses clean and ready for customer use
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads
- Removed trash and dropped food items regularly to keep workspaces neat and clean
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests
- Followed recipes and customer request details to prepare high-quality, delicious meals
- Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury
- Protected food from spoilage by storing according to safety procedures
- Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each night
- Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently
Education
High School Diploma -
Southwest High School
Minneapolis, MN06.2018
Some College (No Degree) - Economics And Accounting
University of North Dakota
Grand Forks, NDSkills
- Safe food practices
- Quality assurance and efficiency
- Kitchen operations support
- Chemical handling compliance
- Health code adherence
- Organizational abilities
- Service-oriented mindset
- Insurance product knowledge
- Dish preparation expertise
- Adaptability and multitasking
- Effective communication
- Safety standards education
- Professional conduct
- Point of sale systems
- Excellence in customer service
- Culinary background
- Sales strategies for upselling
- Buffet arrangement expertise
- Client education
- Account management
- Cold calling
- Client management
Timeline
Insurance Agent
Northwestern Mutual
01.2025 - 05.2025
Sushi Cook
Pinku Omakase
06.2024 - 08.2024
Kitchen Helper
Concordia Language Villages
07.2019 - 08.2019
Sushi Cook
Pinku Japanese Street Foods
04.2019 - 06.2021
Kitchen Helper
Concordia Language Villages
07.2018 - 08.2018
Cook/Deli
Inonni/ Buon Giorno
08.2017 - 06.2018
Front Desk Receptionist
Physician Skin Services
01.2017 - 06.2019
High School Diploma -
Southwest High School
Some College (No Degree) - Economics And Accounting
University of North Dakota