Axel Davila Quinones
Kissimmee,FL
Summary
Qualified Branch Sales Manager with exceptional customer service and consultative sales abilities. Offering strong track record of building loyal customer relationships to create recurring revenue. Adept at developing and implementing policies to drive store effectiveness, demonstrated over 11-year progressive career history. Providing extensive knowledge to employees on how to perform their duties safely Also extensive knowledge in forklift and electric pallet jack operation..
Overview
26
26
years of professional experience
Work History
Branch Sales Manager
Senox Corp.
10.2013 - 08.2024
- Managed branch sales, customer service, finances and recordkeeping.
- Addressed client concerns or complaints promptly with empathy and professionalism; resolved issues efficiently without compromising on service excellence standards.
- Conducted regular performance reviews for team members, identifying strengths as well as areas requiring further development or training opportunities for continuous growth.
- Identified areas for improvement within the branch''s processes, implementing necessary changes to optimize efficiency and profitability.
- Cultivated a collaborative work environment by encouraging open communication among team members, promoting positive teamwork dynamics.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Resolved customer complaints to maintain high level of satisfaction.
Driver
Access Care
06.2012 - 08.2013
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Achieved safe driving records by consistently following traffic rules and regulations.
Glass Cutter
Unique Glass
07.2011 - 05.2012
- Completed manual and visual inspections of glass pieces and final products.
- Operated cutters, forklifts and hand tools to manage production needs.
- Kept work areas organized, clean and free of safety hazards.
- Assisted with shipping and receiving to maintain efficient flow of materials and finished goods.
- Contributed to company cost saving initiatives by efficiently utilizing available resources and minimizing wastage during glass cutting processes.
- Effectively utilized hand tools such as scribes, pliers, cutters, and glass-breaking tools in addition to automated cutting equipment for a diverse range of projects.
Assembly Worker
Romaco Aluminum
07.2007 - 04.2011
- Collaborated with team members to meet tight deadlines, increasing overall productivity.
- Assisted in troubleshooting mechanical issues, providing quick resolutions to minimize production delays.
- Adapted quickly to new equipment installations, ensuring seamless integration into existing workflows.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Visually inspected devices for defects and placed defective items into reject bin.
- Notified supervisor of issues with equipment or production.
- Reduced waste and saved resources by recycling materials and adhering to company guidelines on conservation.
Security Officer
Action Force Security
08.2005 - 05.2007
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Responded quickly to incidents and assessed active situations for security concerns.
Order Picker
J.F. Montalvo
02.2002 - 06.2005
- Excellent communication skills, both verbal and written.
- Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.
- Followed orders precisely for correct items, sizes and quantities.
- Interacted with guests in friendly and knowledgeable way.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Greeted customers and directed to requested products.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Increased productivity by operating various material handling equipment such as pallet jacks, forklifts, and reach trucks when necessary.
Maintenance Crew Member
Fuller Group, PR
09.1998 - 02.2002
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
- Increased team productivity through effective communication and collaboration on maintenance tasks.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Followed safety precautions to avoid personal injury and provide safe work environment.
Education
No Degree - Automotive Mechanic With A Specialty in Injectors.
John Dewey University
Carolina, PR06-2008
Skills
- Branch operations
- Sales Presentations
- Client Relations
- Increasing sales
- Operations Management
- Team Development
- Excellent Communication
- Adaptability
- Team Collaboration
- Organizational Skills
- Problem-solving abilities
- Multitasking Abilities
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Branch Sales Manager
Senox Corp.
10.2013 - 08.2024
Driver
Access Care
06.2012 - 08.2013
Glass Cutter
Unique Glass
07.2011 - 05.2012
Assembly Worker
Romaco Aluminum
07.2007 - 04.2011
Security Officer
Action Force Security
08.2005 - 05.2007
Order Picker
J.F. Montalvo
02.2002 - 06.2005
Maintenance Crew Member
Fuller Group, PR
09.1998 - 02.2002
No Degree - Automotive Mechanic With A Specialty in Injectors.
John Dewey University
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