Summary
Overview
Work History
Education
Skills
School/Cars/Gym Enthusiast
Timeline
Generic

Axel DeSpain

Irvine,CA

Summary

Talented natural leader adept in customer service, staff management, and inventory control. Experienced in brewing techniques and production performance. Highly skilled at creating a customer-friendly environment and increasing customer loyalty and sales.

Overview

5
5
years of professional experience

Work History

Team Lead Barista

Nordstrom
11.2020 - Current
  • Reviewed, and implemented company records related to facility functioning.
  • Inform and ensure team knowledge regarding the monthly newsletter and sales goals.
  • Coached team members in techniques necessary to complete job tasks.
  • Built strong relationships with customers through a positive attitude and attentive response.
  • Processed and stocked merchandise in accordance with store standards.
  • Greeted customers and provided product advice to increase sales.

Usher

Regal Cinemas
11.2018 - 03.2020
  • Provided guidance on seating and ticketing procedures to increase customer satisfaction.
  • Directed ticket holders to seats and facility locations.
  • Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
  • Monitored Quality Check insuring all theaters were operating properly and fixing any visual/audio problems.
  • Monitored events to identify potential problems and minimize disruptions.

Education

Associate of Arts - Business Administration

Irvine Valley College
Irvine, CA

High School Diploma -

Portola High School
Irvine, CA
06.2020

Skills

  • Adaptive and Creative
  • Exceptional Customer Service
  • Upselling
  • Team Leadership
  • Suggestive Selling
  • Espresso Machine Operation and Maintenance
  • Ordering Procedures
  • Financial Transactions
  • POS System Operations
  • Finding opportunities for personal growth and improvement

School/Cars/Gym Enthusiast


School is a priority of mine! I am pursuing my BA in Business Administration. I have a passion for working on and driving cars! I enjoy this because I am naturally a problem solver and enjoy things of mechanical nature. Trial and error and not taking no for an answer are critical when problem-solving. I am an activist for the gym and love having it in my daily routine.

Timeline

Team Lead Barista

Nordstrom
11.2020 - Current

Usher

Regal Cinemas
11.2018 - 03.2020

Associate of Arts - Business Administration

Irvine Valley College

High School Diploma -

Portola High School
Axel DeSpain