Axel Hernandez
Aurora,Colorado
Summary
Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative Intern offering strong analytical and problem-solving abilities with high attention to detail. Well-versed in creating PowerPoint presentations and updating databases. Diplomatic and tactful with professionals and non-professionals at various levels.
Overview
5
5
years of professional experience
Work History
Non-Profit Intern
Denver City Lax
Denver, CO
08.2019 - Current
- Organized and attended community outreach events to promote organization's mission and services.
- Assisted in the development of fundraising campaigns and strategies to increase donations.
- Sourced new volunteer opportunities that align with organizational objectives.
- Coordinated volunteers at events by assigning tasks and providing guidance when needed.
- Worked with team members to promote great customer service and pleasant work environment.
- Supported various program activities, assisting with administrative tasks.
Cashier
tacos hernandez
Aurora, Colorado
08.2019 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Ensured compliance with all safety regulations within the store environment.
Host
Buffalo Wild Wings
Denver, CO
06.2022 - 07.2022
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Greeted guests upon arrival and provided them with menus.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Contributed to team efforts by accomplishing related tasks as needed.
- Processed payments from customers using a POS system.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Notified server after seating parties in section to facilitate prompt service.
- Resolved conflicts between customers when necessary.
- Resolved customer service and food-related issues to maintain guest satisfaction.
Education
High School Diploma -
East High School
Denver, CO05-2023
Some College (No Degree) - Business
University of Colorado At Boulder
Boulder, COSkills
- Clerical Support
- Project Support
- Scheduling
- Presentations
- Problem-Solving
- Multitasking and Organization
- Attention to Detail
- Fast Learner
- Team Collaboration
- Creativity and Innovation
- Operations Support
- Quick Learner
- Public Speaking
- [spanish] Fluency
- Quality Control
- Outstanding Communication Skills
- Complex Problem-Solving
Languages
Spanish
Native/ Bilingual
Accomplishments
- academic all stat junior year
- first generation student
- honor roll junior year
- captian of lacrosse team senior year
Affiliations
- lacrosse all 4 years of high school
- football 2 years of high school
- member of a major nonprofit in Denver
References
References available upon request.
Timeline
Host
Buffalo Wild Wings
06.2022 - 07.2022
Non-Profit Intern
Denver City Lax
08.2019 - Current
Cashier
tacos hernandez
08.2019 - Current
High School Diploma -
East High School
Some College (No Degree) - Business
University of Colorado At Boulder
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