Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.
Overview
2
2
years of professional experience
Work History
Duty Supervisor and Lifegaurd
City Of Vancouver - Board Of Parks And Recreation
05.2022 - 07.2024
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Monitored workflow to improve employee time management and increase productivity.
Maintained compliance with company policies, objectives, and communication goals.
Developed and implemented customer service policies to enhance satisfaction.
Education
Bachelor of Science - Criminal Justice And Psychology
Washington State University
Vancouver, WA
06.2024
Skills
Operational Procedures
Interpersonal Communication Skills
Strong Client Relations
Full Safety Compliance
Team Collaboration
Social Perceptiveness
Languages
Spanish
Native or Bilingual
Timeline
Duty Supervisor and Lifegaurd
City Of Vancouver - Board Of Parks And Recreation
05.2022 - 07.2024
Bachelor of Science - Criminal Justice And Psychology
Washington State University
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