Axel Mejia
Los Angeles,California
Summary
Enthusiastic network administrator proudly offering several years' experience in system upgrades, hardware monitoring and performance improvements. An emplyee with knowledge in system repairs and the installation of network & computer components. Skilled in task prioritization and troubleshooting errors for customer /patient satisfaction
Overview
4
4
years of professional experience
1
1
Certification
Work History
Electronics Sales Associate
Walmart
Los Angeles, CA
01.2024 - Current
- Resolved customer complaints in a timely manner while adhering to company policies.
- Received deliveries of new electronics products, ensuring accuracy against purchase orders.
Print Marketing Associate
Staples
Los Angeles, United States
08.2021 - Current
- Provide exceptional customer service over the phone or in person
- Check orders placed online & produce in store
- Help customers with Mac, 10S, and PC (windows & Linux) problems to solve
- Heavy use of photoshop, word, etc to fix/design files campaigns
- Forecasted marketing trends based on previous data to adjust campaigns and maximize sales
- Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
Network administrator
Behavioral Health Services
Gardena, CA
09.2022 - 01.2023
- Established, repaired and optimized networks by installing wiring, cabling and devices
- Connected to user devices over TeamViewer/ms teams
- Corrected/created new/current staff users of BHS in MyEvolv
- Utilised Sharepoint to maintain & update company website interfaces
- Used multiple servers to maintain/fix hardware and software issues with users
- Performed troubleshooting on site and off site to repair/replace peripheral devices such as printers, scanners and
- Explained technical information in clear terms to promote better understanding for non-technical users
- Performed troubleshooting to correct computer hardware and software malfunctions
- Patiently walked individuals through troubleshooting tasks
- Installed PC systems and peripherals such as monitors, networking equipment, printers and more.
IT Technician
First Republic Bank
City of Los Angeles, CA
06.2022 - 08.2022
- Installed PC systems and peripherals such as monitors, networking equipment, printers and more
- Established, repaired and optimized networks by installing wiring, cabling and devices
- Explained technical information in clear terms to promote better understanding for non-technical users
- Performed troubleshooting to correct computer hardware and software malfunctions
- Patiently walked individuals through basic troubleshooting tasks.
Temperature Checker
Reliant Urgent Care & Occupational Medicine
Los Angeles, CA
01.2021 - 03.2021
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions
- Provide Information on a daily basis
- Took temperature with a temp gun.
Picker
Fashionova
Los Angeles, CA
06.2020 - 01.2021
- Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments
- Collected products from shelves to fill orders, carefully operating wrist scanning equipment and maintaining accuracy.
Package Handler
Fedex
Los Angeles, CA
06.2020 - 08.2020
- Prepared pallets of boxes for easy transportation between customer and storage locations
- Loaded package containers onto forklifts to be transported into packaging
Education
High School Diploma - Computer Science
King Drew Magnet Highschool
Los Angeles, CA01.2020
Computer Science
Santa Monica College
Santa MonicaSkills
- Adobe Creative Cloud
- Microsoft Word
- Microsoft Excel
- Teamviewer
- Network repairs and maintenance
- System Upgrades
- Network Security
- Computer systems installation
- Graphic design
- Technical Support
- OTP Customer Support
- Customer Support
- Spanish speaking
- Active Directory
Certification
- Jamfpro 100
- Currently working on COMPTIA Certification
Languages
- Spanish
- English
Hobbies and Interests
- Customer Service
- Animation
- Graphic Design
Languages
Spanish
Native/ Bilingual
Timeline
Electronics Sales Associate
Walmart
01.2024 - Current
Network administrator
Behavioral Health Services
09.2022 - 01.2023
IT Technician
First Republic Bank
06.2022 - 08.2022
Print Marketing Associate
Staples
08.2021 - Current
Temperature Checker
Reliant Urgent Care & Occupational Medicine
01.2021 - 03.2021
Picker
Fashionova
06.2020 - 01.2021
Package Handler
Fedex
06.2020 - 08.2020
High School Diploma - Computer Science
King Drew Magnet Highschool
Computer Science
Santa Monica College