AXEL NUNEZ MORALES
West Bend
Summary
Dynamic Operations Manager with a proven track record at Westbury Bank, excelling in operational efficiency and customer service. Expert in problem-solving and risk management, I successfully led teams to enhance productivity and drive sales growth, while fostering strong client relationships and ensuring compliance with industry standards.
Overview
16
16
years of professional experience
Work History
Operations Manager
Westbury Bank
West Bend
12.2025 - Current
- Oversaw daily operations to ensure compliance with banking regulations.
- Managed staff schedules to optimize resource allocation and service delivery.
- Led performance reviews to evaluate employee contributions and development needs.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Manager
TRI CITY BANK
Menomonee Falls
02.2020 - 12.2025
- Coached and built team by evaluating and offering constructive feedback to personnel.
- Administered branch sales, service and operational activities in line with company vision and goals.
- Set performance goals for staff members and provided ongoing feedback.
Assistant Manager
TCF Bank
Kenosha
09.2013 - 02.2020
- Created campaigns to promote branch services in local community.
- Set performance goals for staff members and provided ongoing feedback.
- Recruited talent after forecasting staffing needs.
- Established strong relationships with clients to drive customer loyalty.
- Maintained and developed relationships with business customers.
Manager
Pedro's Authentic Cuisine
Kenosha
07.2010 - 11.2019
- Covered daily business requirements with well-organized schedules and properly delegated assignments.
- Planned and executed strategies to increase business and drive profit growth.
- Maintained compliance with health code and sanitation requirements.
- Responded to guest concerns and complaints to achieve positive resolution.
Education
High school or equivalent - Aeronautics, Business
Gateway Technical College
Kenosha, WI10.2009
Skills
- Problem-solving and risk management
- Customer service and account retention
- Operational efficiency and sales management
- Vault audits and training development
- Effective communication and operations management
Languages
- Spanish
- English, Native
- Spanish, Native
Timeline
Operations Manager
Westbury Bank
12.2025 - Current
Manager
TRI CITY BANK
02.2020 - 12.2025
Assistant Manager
TCF Bank
09.2013 - 02.2020
Manager
Pedro's Authentic Cuisine
07.2010 - 11.2019
High school or equivalent - Aeronautics, Business
Gateway Technical College