Axel Ruiz Mata
Sioux City,IA
Summary
Talented Production Worker offering several years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Proven provider of low-risk production and manufacturing services.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
5
5
years of professional experience
Work History
Production Worker
Tyson Foods
Dakota City, Nebraska
06.2024 - 12.2024
- Set up and operated production equipment according to daily work orders and safety procedures.
- Set up and operated production machinery according to specific standards and protocols of company.
- Kept operations area neat and orderly to minimize obstacles.
- Identified defective parts or components and removed them from production line.
- Inspected product quality prior to packaging and shipment.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Reported any issues to supervisor immediately for resolution.
- Monitored production line operations to ensure efficiency and accuracy.
Frontline Member Associate
Sams Club
Sioux City
09.2022 - 05.2024
- Supported sales team members to drive growth and development.
- Completed records and database searches for internal and external requests.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Handled returns quickly while ensuring customer satisfaction was met.
- Assisted customers with loading purchases into their vehicles when necessary.
- Greeted each guest warmly, offered assistance and provided information about operations and personnel.
- Stocked shelves, rotated inventory and maintained cleanliness of store floors.
- Mentored junior team members and managed employee relationships.
Retail Worker
JCPenney
Sioux City, IA, IA
08.2021 - 08.2022
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Processed returns and exchanges according to company policies while maintaining positive customer relations.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Team Leader
Dairy Queen Grill & Chill
Sioux City, IA
03.2020 - 08.2021
- Implemented strategies to take advantage of new opportunities.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Managed conflict resolution within the team to maintain a positive work environment.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Developed strategies for problem solving and conflict resolution among team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Completed daily quality assurance duties to provide feedback for improvements.
Education
High School Diploma -
North High School
Sioux City, IA05-2023
Skills
- Product packing
- Manufacturing support
- Batch production
- Defect monitoring
- Cross-training
- Heavy lifting
- Materials handling
- Assembly procedures
- Workplace cleanliness
- Production line support
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Production Worker
Tyson Foods
06.2024 - 12.2024
Frontline Member Associate
Sams Club
09.2022 - 05.2024
Retail Worker
JCPenney
08.2021 - 08.2022
Team Leader
Dairy Queen Grill & Chill
03.2020 - 08.2021
High School Diploma -
North High School