Axl Aldana Gomez
Newburgh,NY
Summary
Friendly student available for weekday. Considered hardworking, punctual and driven. Attentive to details. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Lawn Mower
All Star Inc
07.2023 - Current
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed grass clippings and leaves from property using blower.
- Removed rocks and other items from lawn for mower safety and clean appearance.
Customer Service Agent
Teleperformance
01.2022 - 03.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer requests for products, services, and company information.
Education
No Degree - Public Accountant And Auditor
College Abroad
Guatemala01.2027
High School Diploma -
I Studied Abroad
Guatemala10.2021
Skills
- Customer Data Confidentiality
- Reading Comprehension
- Inbound Customer Service
- Dynamic
- Able to work under pressure
- work individually and team
Languages
Spanish
Native or Bilingual
Timeline
Lawn Mower
All Star Inc
07.2023 - Current
Customer Service Agent
Teleperformance
01.2022 - 03.2022
No Degree - Public Accountant And Auditor
College Abroad
High School Diploma -
I Studied Abroad