Axvier Hatch
EDGEWOOD,WA
Summary
Diverse background in administration and workflow optimization drives operational excellence by reducing errors and managing high-volume workloads. Proven ability to coordinate resources, enhance team productivity, and support mission-critical objectives through effective communication and problem-solving.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Pharmacy Technician
MultiCare Health
Auburn, Washington
09.2026 - Current
- Processed medication orders in Epic and pharmacy information systems.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Interpreted and processed medication orders under supervision of pharmacist.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Answered telephones to respond to questions or requests.
Work Reception Technician
U.S. Army Installation Management Command
Fort Hood, United States
05.2025 - 07.2025
- Coordinated scheduling of appointments and maintained office calendars to optimize workflow.
- Processed and tracked warranty turn back, facility closeout, and Improvement & Justification Order (IJO) requests to ensure timely resolutions.
- Prepared Observations reports and carefully tracked until completion.
- Identified and resolved scheduling and workflow conflicts to enhance team productivity.
- Managed resource allocation and labor tracking, coordinating effectively between field technicians and supervisor.
- Provided customers with updates and assisted teammates with new employee in person and computer training.
- Use SharePoint, powerpoint, spreadsheets to enter data from documents and reports to track part orders.
- Reviewed and validated all work requests.
- Filed and organized timesheets and reports to maintain accurate records for payroll processing.
Maintenance Mechanic
U.S. Army Installation Management Command
02.2022 - 05.2025
- Responds to various emergencies such as water leaks, sewer backups, and power outages.
- Conducted daily checks of maintenance items throughout facility, performing tasks such as mounting devices, changing light bulbs and ballasts, and repairing plumbing fixtures to ensure operational functionality.
- Capable of reading blueprints, work orders, factory manual, operating instructions, with a knowledgeable understanding to perform troubleshooting maintenance and inspections required by work.
- Knowledgeable in the use of electrical test instruments, in the use of hand tools and power tools to perform repairs and locate problems/issues that may require advice from the Maintenance Control Manager.
- Identified electrical problems and specified necessary repairs/upgrades to maintain safe working and living environments throughout facility.
- Specified necessary replacements for circuit breakers after troubleshooting.
- Operated various specialty machines and tools for maintenance tasks.
- Plan, measure, and lay out carpentry materials by interpreting complex or incomplete instructions, sketches, blueprints, and building.
- Knowledgeable in plumbing systems: Installing, modifying, and repairing new and existing utilities, supplies.
- Installing ceiling tile, lights and light fixtures, receptacles and switches.
- Performed re-installation plumbing by replacing corroded fittings, coolers, tubing, valves, floats, pipe lengths of existing systems.
- Executed carpentry tasks including cutting and replacing broken window glass, re-hanging doors, and installing security latches, contributing to overall facility maintenance and safety.
Pharmacy Technician
ScriptCo Pharmacy
08.2021 - 02.2022
- Processes and submits patient requests for new prescription orders and renewals (including controlled substances) into the computer accurately, thoroughly and in a timely manner.
- Reviewed and processed prescriptions, applying knowledge of pharmaceutical practices to ensure accuracy.
- Ensure correct medication is placed in a properly labeled container and dispensed to the correct patient.
- Routinely reviews computer medication profiles for therapeutic duplication, prescription non-compliance and allergies/drug reactions.
- Uses approved Pharmacy Service protocols when appropriate to satisfy patient medication requests.
- Transferred identified patients to a pharmacist or supervisor for further evaluation.
- Assist in the documentation of medication variances.
- Performed designated tasks regarding pharmacy quality control, management of pharmacy records, inventory control and preparation of order for drug.
- Coached new employees on effective techniques to improve customer service and operational accuracy.
Operations Manager
Hippo Pharmacy
08.2019 - 02.2022
- Managed pharmacy operations, coordinating prescription fulfillment and optimizing inventory control to meet patient needs.
- Oversaw daily pharmacy operations, ensuring efficient prescription processing, inventory management, and staff scheduling.
- Led a team of 8 pharmacy technicians and staff, providing guidance, training, and performance evaluations.
- Successfully introduced automated prescription processing system, reducing errors by 97% and enhancing efficiency.
- Developed and implemented training programs for pharmacy staff to ensure adherence to best practices and safety protocols.
- Collaborated with pharmacists to ensure accuracy in dispensing medications and adherence to safety protocols.
- Monitored inventory levels, optimized stock rotation, and coordinated with suppliers to maintain adequate medication supplies.
- Ensured compliance with state and federal regulations, maintaining accurate records and conducting routine audits.
- Spearheaded efforts to enhance patient education and medication counseling, resulting in improved patient understanding of their treatments.
- Collaborated with healthcare providers and insurance companies to streamline resolution of prescription authorization and billing issues.
- Prepared, filled, and dispensed controlled substances according to policies and procedures.
- Operated, maintained and assisted with training on computer systems, automated devices, and related equipment.
- Monitored stock for short expiration dates and reported discrepancies to ensure compliance.
Narcotics Pharmacy Technician
Omnicare Mail order Pharmacy
Tampa, United States
04.2018 - 11.2018
- Filled narcotic prescriptions for multiple facilities, ensuring compliance with regulations.
- Performed compliance tasks and related activities in support of the DEA and controlled medication dispensing process.
- Generated and submitted narcotics compliance reports to maintain compliance with DEA regulations.
- Ensured compliance of Narcotics Room documentation with all DEA and federal laws and regulations.
- Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
- Followed all applicable government regulations including HIPPA.
- Monitored usage of controlled substances based on mission and actual usage for all systems.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured, and compounded medications following standard procedures.
- Verified accuracy of all orders and logged them into appropriate records and systems.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Oversaw CII-CV drug inventory by assessing needs and placing orders for medications and supplies, ensuring adequate stock levels.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Resolved customer complaints by recommending improved methodologies and system enhancements, contributing to a positive customer service experience.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Trained customers on proper operation, maintenance and safety of newly installed equipment.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Prior Authorization Pharmacy Tech
Wellcare Pharmacy
Tampa, United States
11.2017 - 11.2018
- Successfully obtained approvals for 94% of submitted authorization requests, optimizing patient care and reducing delays.
- Processed medication prior authorization requests to facilitate timely patient access to prescribed treatments.
- Assisted in preparing and submitting prior authorization requests, ensuring proper documentation and adherence to guidelines.
- Collaborated with healthcare providers and insurance representatives to gather necessary information for authorization requests.
- Liaised with healthcare providers and insurance companies to address inquiries, provide updates, and resolve issues efficiently.
- Communicated effectively with patients, explaining insurance processes, requirements, and any necessary out-of-pocket costs.
- Managed a high-volume workload, meeting strict deadlines while maintaining accuracy and attention to detail.
- Maintained detailed records of authorization requests and outcomes, ensuring compliance with follow-up actions.
- Routinely reviews computer medication profiles for therapeutic duplication, prescription non-compliance and allergies/drug reactions.
- Collaborated with cross-functional teams to streamline authorization processes, enhancing overall processing times.
Pharmacy Technician
Coram CVS/specialty infusion services
05.2016 - 04.2018
- Accurately entered data, processed new referrals, and handled complex prescriptions including those requiring special handling.
- Verified patient benefits, processed prior authorizations, and enrolled patients in copay/financial assistance programs.
- Managed inventory and stocked stations while preparing and packaging medications for shipment, ensuring timely delivery and compliance with safety standards.
- Prepared, labeled and packaged medications while adhering to strict handling guidelines for hazardous drugs.
- Monitored compliance with federal, state, and local laws, plus CVS policies for patient safety and privacy.
- Answered phones, assisted walk-in clients, coordinated medication deliveries, and made refill reminder calls to enhance customer service.
Education
Bachelor of Business Administration -
Santa Fe College
Gainesville, FL05-2014
High School Diploma -
Miami Southridge Senior High School
Miami, FL06-2010
Skills
- Administration
- Customer Service
- Technical Support
- Office management
- Data entry accuracy
- Problem-solving skills
- Quality assurance
- Team collaboration
- Workflow optimization
Certification
- Certified Pharmacy Technician ExCPT, National Healthcareer Association, 2023
- Texas Pharmacy Registered Technician, Texas Board of Pharmacy, 2020
- Florida Pharmacy Registered Technician, Florida Board of Pharmacy, 2014
Timeline
Pharmacy Technician
MultiCare Health
09.2026 - Current
Work Reception Technician
U.S. Army Installation Management Command
05.2025 - 07.2025
Maintenance Mechanic
U.S. Army Installation Management Command
02.2022 - 05.2025
Pharmacy Technician
ScriptCo Pharmacy
08.2021 - 02.2022
Operations Manager
Hippo Pharmacy
08.2019 - 02.2022
Narcotics Pharmacy Technician
Omnicare Mail order Pharmacy
04.2018 - 11.2018
Prior Authorization Pharmacy Tech
Wellcare Pharmacy
11.2017 - 11.2018
Pharmacy Technician
Coram CVS/specialty infusion services
05.2016 - 04.2018
Bachelor of Business Administration -
Santa Fe College
High School Diploma -
Miami Southridge Senior High School