Axzavier Hawkins
Clarksville,TN
Summary
I am a hardworking and dependable individual with experience in receptionist duties, quality control, and moving work. As a receptionist, I developed strong communication, organization, and customer service skills. My quality control experience taught me to be detail-oriented, efficient, and committed to maintaining high standards. Through moving work, I built physical stamina, teamwork skills, and the ability to work quickly and safely under pressure. Together, these experiences show that I am responsible and adaptable. I am family-oriented and motivated by my role as a new parent. Having a son and wife has strengthened my sense of responsibility, time management, and commitment to providing stability and support. This motivates me to be hardworking, and focused in the workplace.
Overview
5
5
years of professional experience
Work History
Crew Leader
6th Man Movers
12.2024 - Current
- Supervised team members to ensure efficient and safe moving operations.
- Coordinated logistics for residential and commercial moves to optimize workflow.
- Trained new crew members on safety protocols and operational procedures.
- Monitored equipment usage, ensuring proper maintenance and functionality.
- Resolved customer inquiries and concerns, enhancing overall service satisfaction.
- Trained employees in time management and proper ways to complete job duties.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Quality Control Inspector
PalletOne
01.2023 - 10.2024
- Conducted thorough inspections of pallet products to ensure compliance with quality standards.
- Identified defects and implemented corrective actions to improve product integrity.
- Collaborated with production teams to enhance quality control processes and reduce errors.
- Utilized measurement tools and equipment for accurate assessments of product specifications.
- Assisted in training new staff on quality assurance protocols and safety procedures.
- Documented inspection results and maintained detailed records for traceability purposes.
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
Receptionist
PalletOne
11.2020 - 01.2023
- Managed front desk operations, ensuring seamless visitor check-in and communication flow.
- Coordinated scheduling for meetings and appointments, optimizing resource allocation.
- Assisted in maintaining office supplies inventory, ensuring availability of essential materials.
- Developed and implemented filing system improvements, enhancing document retrieval efficiency.
- Trained new reception staff on procedures and best practices for customer service excellence.
- Monitored phone systems and directed calls efficiently, reducing wait times for callers.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Education
Associate of Science - Business Administration And Management
Eastern Florida State College
Cocoa, FL05-2026
Skills
- Crew oversight
- Safety guidelines
- Multitasking and organization
- Crew management
- Work Planning and Prioritization
- Crew coordination
- Heavy lifting
- Teamwork and collaboration
- Verbal and written communication
- Team management
- Task prioritization
- Schedule planning
- Quality control
- Team player
- Punctual and dependable
- Attention to detail
- Problem-solving
- Excellent communication
- Relationship building
- Time management
- Teamwork
- Organization skills
- Telephone skills
- Data entry
- Appointment scheduling
- Customer and client relations
- Administrative support
Timeline
Crew Leader
6th Man Movers
12.2024 - Current
Quality Control Inspector
PalletOne
01.2023 - 10.2024
Receptionist
PalletOne
11.2020 - 01.2023
Associate of Science - Business Administration And Management
Eastern Florida State College