Ay Saechao
Oakland,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
21
21
years of professional experience
Work History
Shipping and Receiving Lead
Oryx Advanced Materials
Fremont, CA
02.2023 - Current
- Coordinated logistics for inbound and outbound shipments, optimizing transport routes to enhance efficiency.
- Implemented process improvements that reduced shipping errors, increasing overall operational effectiveness.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Stacked and stored pallets at end of shift to keep warehouse clean and organized.
- Pulled, verified, and packaged items for shipment.
- Implemented safety protocols for warehouse staff, reducing workplace accidents and promoting a safe work environment.
- Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
- Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Sorted and delivered materials to different work areas and staff.
Event Setup and Take Down
Western Event Service
San Leandro, CA
12.2016 - 02.2019
- Provided assistance to team members during busy periods.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Employed flexible hours to meet staffing needs during peak times across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Delivered services to customer locations within specific timeframes.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating a collaborative environment.
- Laying lines and connecting power wires from generators to multiple GFCI outlets.
Cook/Prepared Foods Team Leader
Rockin Crawfish
Oakland, CA
07.2011 - 06.2015
- Trained new kitchen staff on food safety protocols and cooking techniques to enhance team efficiency.
- Prepared and cooked various seafood dishes following established recipes and quality standards.
- Managed inventory levels, ensuring timely restocking of ingredients to maintain kitchen operations.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with a a high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete the order items together and served hot.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Oversaw compliance with health regulations and company policies in the food preparation area.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Retail Reset Merchandiser
Retail Merchandising Services Inc.
Oakland, CA
02.2014 - 12.2014
- Led product resets and merchandising initiatives to enhance store presentation and drive sales.
- Collaborated with cross-functional teams to implement planogram changes according to corporate standards.
- Changed Shelves, racks,and display to meet new schematic designs.
- Built fixtures according to plan to effectively display new store merchandise.
- Moved merchandise with forklifts, pallet jacks, and hand trucks.
- Reset specific store departments or entire stores and fully set up new stores according to planograms.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Created visual displays to highlight new and featured products.
- Developed themes, props and lighting for merchandise displays.
- Lift and push/pull heavy boxes (50+ lbs)
Loader and Unloader
Exel Direct
Oakland, CA
12.2009 - 03.2011
- Operated forklifts and pallet jacks to efficiently load and unload shipments.
- Ensured accurate inventory counts during loading and unloading processes.
- Maintained cleanliness and organization of the the loading dock area to enhance safety.
- Collaborated with team members to streamline workflow and reduce turnaround times.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using a forklift or pallet jack and inspected and maintained warehouse machines.
- Improved loading times by using forklifts and pallet jacks efficiently.
- Decreased loading errors, paying close attention to order details and specifications.
- Assisted in training new hires, sharing best practices for safe and efficient loading.
- Reduced damage to goods, carefully handling fragile items during loading and unloading.
- Loaded and unloaded materials onto and off trucks for fast shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Moved furniture and boxes using a utility dolly and a truck ramp.
- Strapped items down over protective padding to secure throughout transportation.
Merchandise Stocker
Bay Area Distributing
Richmond, CA
09.2007 - 02.2009
- Implemented efficient stocking procedures to enhance product accessibility and organization.
- Managed inventory levels to ensure optimal stock availability and reduce product shrinkage.
- Increased merchandise availability by efficiently organizing stockroom and maintaining inventory levels.
- Maximized stock efficiency with proper rotation methods, minimizing expired or damaged items.
- Upheld visual merchandising standards across the sales floor, routinely checking for misplaced or incorrectly priced items.
- Accelerated the unloading process through organized handling of delivery trucks and effective teamwork.
- Adapted quickly to new product lines or store layout changes, ensuring seamless transition and minimal disruption to customer shopping experiences.
- Maintained a safe work environment by adhering to company safety guidelines during stocking activities.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Stocked designated items on shelves, end caps and displays.
- Safely and securely load items to prevent damage during transport.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Stocked shelves to match planogram images and instructions.
- Performed inventory control, such as counting, and stocking merchandise.
Valet Cashier/Attendant
Ampco Parking
Oakland, CA
03.2006 - 09.2007
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer payments efficiently using point-of-sale systems.
- Managed parking assignments to optimize space utilization and reduce wait times.
- Trained new staff on operational procedures and customer service standards to enhance team performance.
- Expedited vehicle retrieval process by coordinating effectively with valet attendants regarding guest requests.
- Maintained a professional and courteous demeanor, providing outstanding customer service for all guests.
- Handled complaints professionally, ensuring resolution for dissatisfied customers through prompt action.
- Parked customer vehicle in secure lot area to minimize theft and damage.
- Resolved guest disputes calmly and effectively, resulting in high levels of guest satisfaction.
- Ensured compliance with all relevant regulations governing cash handling procedures within the workplace.
- Addressed navigation questions and provided directions to help guests reach destinations quickly.
- Processed credit card and cash payments for parking charges and provided customers with accurate detailed receipts.
Education
Bachelor of Science - Criminal Justice
California State University, East Bay
Hayward, CA05-2012
Associate of Arts - General Studies
Peralta Colleges
Alameda, CA05-2009
Skills
- Shipping and receiving
- Warehouse operations
- Loading and unloading
- Inventory management
- Order fulfillment
- Residential electrical installation
- Materials handling
- Basic repairs
- Equipment maintenance
- Microsoft office
- Technical writing
- Inventory documentation
- Problem-solving abilities
- Reliability
- Adaptability and flexibility
- Excellent communication
- Organizational skills
- Active listening
- Customer service
- Adaptability and flexibility
Timeline
Shipping and Receiving Lead
Oryx Advanced Materials
02.2023 - Current
Event Setup and Take Down
Western Event Service
12.2016 - 02.2019
Retail Reset Merchandiser
Retail Merchandising Services Inc.
02.2014 - 12.2014
Cook/Prepared Foods Team Leader
Rockin Crawfish
07.2011 - 06.2015
Loader and Unloader
Exel Direct
12.2009 - 03.2011
Merchandise Stocker
Bay Area Distributing
09.2007 - 02.2009
Valet Cashier/Attendant
Ampco Parking
03.2006 - 09.2007
Bachelor of Science - Criminal Justice
California State University, East Bay
Associate of Arts - General Studies
Peralta Colleges