AYA ABED
Richmond
Summary
Hardworking and reliable with diverse experience across several industries, including customer service, retail, and sale associate. Known for adaptability, strong work ethic, and a willingness to take on any task to support team goals. Brings a positive attitude, quick learning ability, and a commitment to delivering quality results. Seeking to grow within a stable and supportive organization where I can expand my skills and take on new challenges.
Overview
6
6
years of professional experience
Work History
Front Desk
Prime Dental Care
08.2023 - 06.2025
- Patient check-in and check-out procedures
- Appointment scheduling and calendar management
- Insurance verification and basic billing support
- Front desk and reception operations
- Handling phone calls and patient inquiries
- Payment collection and transaction processing
- Strong customer service and communication skills
- Basic knowledge of dental terminology
- Accurate data entry and record-keeping
- Professional, friendly, and organized demeanor
- Ability to multitask in a fast-paced environment
- Team collaboration and reliability
- Self-motivated, with a strong sense of personal responsibility.
Front Desk
MY KIDS DENTIST
03.2022 - 04.2023
- Answered incoming calls promptly and directed them appropriately to ensure efficient flow of information throughout the facility.
- Proficiently utilized computer software programs such as Microsoft Office Suite to manage daily operations.
- Performed administrative duties such as filing documents, typing reports or updating logs and records.
Sales Associate
MARSHALLS
01.2021 - 07.2022
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Performed cleaning tasks, keeping store neat and organized.
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
Sales Associate
FOREVER 21
04.2019 - 08.2020
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Performed cleaning tasks, keeping store neat and organized.
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
Education
High School Diploma -
Cheif sealth high school
06.2012
Skills
- Multitasking
- Problem-solving skills
- The ability to work in a team
- Strong work ethic
- Communication skills
- Time management
- Attention to detail
- Customer service orientation
- Office equipment operation
- Cash handling experience
- Computer proficiency
- Positive attitude
- Telephone etiquette
- Front Office Support
- Front Desk Management
- Microsoft Office
- Customer Service
Timeline
Front Desk
Prime Dental Care
08.2023 - 06.2025
Front Desk
MY KIDS DENTIST
03.2022 - 04.2023
Sales Associate
MARSHALLS
01.2021 - 07.2022
Sales Associate
FOREVER 21
04.2019 - 08.2020
High School Diploma -
Cheif sealth high school
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