AYA AL-SHAMMARI
Dearborn Heights,MI
Overview
1
1
year of professional experience
Work History
Optician
Henry Ford OptimEyes
Farmington Hills, MI
01.2024 - Current
- Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits.
- Verified patient insurance coverage, benefits, and eligibility for services across multiple insurance platforms.
- Resolved insurance-related issues and discrepancies to prevent claim denials.
- Coordinated with the billing department to ensure correct insurance information is applied to claims.
- Educated patients on their insurance benefits and coverage limitations.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Calculated measurements for eyewear using optical measuring devices.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Submitted patient insurance forms and managed simple bookkeeping.
Timeline
Optician
Henry Ford OptimEyes
01.2024 - Current