Aya Daoud
Bayonne,NJ
Summary
Higher education professional specializing in academic advising and enrollment management. Expertise in course selection, transfer opportunities, and degree planning, ensuring compliance with FERPA and institutional policies. Proven track record of supporting diverse student populations, including ESL learners, to enhance student success and retention. Bilingual in English and Arabic, facilitating effective communication with a wide range of students.
Overview
9
9
years of professional experience
Work History
Enrollment Coordinator
Saint Peter’s University
Jersey City, New Jersey
08.2024 - Current
- Ensure compliance with FERPA by maintaining accurate and confidential student records.
- Guide students through the enrollment, transfer, and documentation processes.
- Serve as a liaison between students, faculty, and staff to resolve enrollment and degree requirement concerns.
- Manage and update student records in the SIS to support accuracy and timely reporting.
- Partner with academic advisors to improve retention through proactive outreach on deadlines and policies.
- Prepare and analyze enrollment reports to identify trends, and recommend process improvements.
- Advise students on degree programs, course options, scholarships, and financial aid opportunities.
- Train and onboard new enrollment team members on policies, procedures, and systems.
- Review high school and college transcripts to evaluate admissions eligibility.
- Develop and implement strategies to increase student enrollment and engagement.
- Address inquiries from current and prospective students regarding admission requirements.
ESL Instructor (Multiple Programs)
HCCC|UCCC|MCCC|NJCU|32BJ
, New Jersey
09.2016 - Current
- Design and implement curriculum and lesson plans tailored to diverse student needs, boosting retention and satisfaction.
- Integrate technology, visuals, games, and textbooks to actively engage students and increase participation.
- Set learning objectives, monitor progress through assessments, and provide individualized support, helping 96% of students achieve higher proficiency levels.
- Foster an inclusive classroom culture by establishing clear behavior expectations, ensuring that all students feel valued and supported.
- Apply positive reinforcement and actionable feedback to drive student success.
- Prepare students for tests by teaching key concepts, and reinforcing effective test-taking strategies.
- Participate in professional development workshops to enhance teaching methods.
ESL Academic Advisor
Middlesex County College
Edison, New Jersey
06.2023 - 08.2024
- Advised ESL students on academic programs, course selection, degree requirements, and transfer pathways.
- Developed individualized student success plans and connected students with tutoring, financial aid, and career services.
- Maintained accurate advising records in EAB Navigate, and contributed to program assessment.
- Collaborated with faculty to ensure that students met prerequisites and progressed toward degree completion.
- Met with parents and guardians of current or prospective students to address educational concerns and answer questions about institutional offerings, while maintaining FERPA standards.
- Created multilingual resources to support students in selecting majors and exploring career options.
- Coordinated outreach initiatives to strengthen student engagement, retention, and academic success.
- Facilitated workshops on academic planning, study strategies, and successful transition into degree programs.
ESL Lab Assistant
Hudson Community College
Jersey City, New Jersey
03.2023 - 08.2024
- Assisted students with academic support, including placement, assessments, and
individual tutoring. - Supported faculty in record maintenance, lesson preparation, and enrollment
guidance.
Graduate Assistant- NJPT Program
New Jersey City University
Jersey City, New Jersey
09.2017 - 09.2018
- Supported advising and recruitment for the New Pathways for Teachers program.
- Collected and analyzed program data to improve student support and operations.
- Organized workshops and student outreach events.
- Organized student records and maintained accurate databases efficiently.
- Collaborated with faculty on special projects related to curriculum development and program assessment.
Education
Master of Arts - Education: English As A Second Language
Saint Peter's University
Jersey City, NJ05-2026
Bachelor of Arts - Political Science
Rutgers University
Newark, NJ05-2016
Skills
Student Support & Advising
- Academic Advising & Planning
- Career Advising & Academic Support
- Student Retention Strategies
- Enrollment & Admissions Management
Instruction & Curriculum
- Curriculum Design & Innovative Lesson Planning
- Classroom Engagement & Student Evaluation
- Innovative Teaching Methods
Data & Technology
- Data Analysis & Reporting
- EAB Navigate
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Docs, Sheets, Slides, Drive)
Communication & Collaboration
- Strong Interpersonal & Communication Skills
- Faculty, Student, and Parent Engagement
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Spanish
Limited
Timeline
Enrollment Coordinator
Saint Peter’s University
08.2024 - Current
ESL Academic Advisor
Middlesex County College
06.2023 - 08.2024
ESL Lab Assistant
Hudson Community College
03.2023 - 08.2024
Graduate Assistant- NJPT Program
New Jersey City University
09.2017 - 09.2018
ESL Instructor (Multiple Programs)
HCCC|UCCC|MCCC|NJCU|32BJ
09.2016 - Current
Master of Arts - Education: English As A Second Language
Saint Peter's University
Bachelor of Arts - Political Science
Rutgers University
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