Aya Hamid
Peoria,AZ
Summary
Customer service and team leadership professional with experience coordinating operations during peak hours. Skilled in training new staff and supporting smooth team collaboration. Track record of improving customer experiences through clear service standards and process follow-through.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Barista
Starbucks
Peoria, Arizona
05.2026 - Current
- Prepared and served coffee, espresso drinks, blended coffees, and teas.
- Greeted customers and efficiently took orders for beverages and food items, enhancing customer experience.
- Coordinated with team members to ensure smooth operations during peak hours.
- Processed cash transactions at the register with accuracy and attention to detail.
Patient Care Technician Preceptor
Banner Baywood Medical Center
Peoria, AZ
08.2024 - Current
- Coordinated patient assistance and scheduling in high-traffic environment to enhance workflow and service delivery.
- Facilitated clear communication among staff, patients, and families, contributing to a positive care experience.
- Trained new team members in patient care protocols, fostering a culture of professionalism and teamwork.
- Maintained a clean, organized workspace by following safety and cleanliness standards.
- Collaborated with a diverse team, consistently promoting a welcoming and helpful environment.
Babysitter
Self-employeed
Peoria, AZ
- Provided dependable care for an infant including feeding, grooming, and maintaining a safe environment.
- Exhibited patience and responsibility while effectively multitasking during care.
- Supervised children in play and educational activities.
- Prepared and served nutritious meals and snacks to promote children's health.
- Organized and facilitated engaging games and creative projects to enhance children's development.
Education
Bachelor of Science - Biological Sciences
Arizona State University
Tempe, AZ04-2028
ACE Program -
Glendale Community College
Peoria, AZ05-2024
Skills
- POS handling
- Customer service
- Food safety
- Fast-paced multitasking
- Time Management
- Problem-solving adaptability
- Team leadership
- Team communication
- Teamwork
- Cultural competence
- Strong professionalism
Certification
- CPR/AED — American Heart Association, Stop the Bleed, Fingerprint Clearance Card
- Nursing Assistant
Volunteer Experience
- Homeless Outreach, Phoenix, AZ, Prepared and served food to community members, practicing kindness, teamwork, and service.
- Mosque Volunteer (85 Hours), Organized youth events, supported community programs, and worked closely with teams to coordinate activities.
- HOSA President, Led peers, hosted events, and strengthened communication and leadership abilities.
Timeline
Barista
Starbucks
05.2026 - Current
Patient Care Technician Preceptor
Banner Baywood Medical Center
08.2024 - Current
Babysitter
Self-employeed
Bachelor of Science - Biological Sciences
Arizona State University
ACE Program -
Glendale Community College