Aya Karim
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
Modern Eyes Optometry
10.2022 - 06.2023
- Answered incoming calls, directing clients to individuals addressing specific needs
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession
- Promoted maintenance of professional and courteous customer interactions across reception personnel
- Monitored visitor access and maintained situational awareness to promote on-site security and safety
- Utilized Zoom and Outlook for communication purposes
- Built excel templates for work-related tasks
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
Receptionist
Bergen Community College
09.2021 - 12.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Kept the reception area clean and neat to give visitors positive first impression
- Confirmed appointments, communicated with students and updated student records
- Scheduled office meetings and client appointments for staff teams.
- Answered central telephone system and directed calls accordingly
Cashier
Purely Juiced
03.2019 - 06.2021
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
Barista
D4 Cafe
01.2021 - 04.2021
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Recommended products based on solid understanding of individual customer needs and preferences.
Education
Bachelor of Science - Retail And Consumer Science
University of Houston
Houston, TX12.2024
Bergen Community College
Skills
- Customer Care
- Communication
- Zoom
- Excel
- Outlook
- Bilingual
- Schedule Coordination
- Reception Area Maintenance
Certification
- Excel
- Getting Started with Python
volunteer
During my volunteer experience at Englewood Hospital in New Jersey, I actively contributed to patient care by taking on responsibilities such as discharging patients and running lab work. My role involved ensuring a smooth transition for patients leaving the hospital, handling necessary paperwork, and providing support to the medical staff. Discharging patients required attention to detail and effective communication to address any concerns or questions they might have had. Additionally, I played a vital role in the healthcare process by running lab work, contributing to the diagnostic procedures essential for patient treatment.
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Receptionist Administrator
Modern Eyes Optometry
10.2022 - 06.2023
Receptionist
Bergen Community College
09.2021 - 12.2021
Barista
D4 Cafe
01.2021 - 04.2021
Cashier
Purely Juiced
03.2019 - 06.2021
Bachelor of Science - Retail And Consumer Science
University of Houston
Bergen Community College
- Excel
- Getting Started with Python
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