Aya Kouk
Chicago,IL
Summary
I am a licensed esthetician who completed 750 hours of training with an accredited school. Experienced with using laser hair removal and IPL machine. Proven ability to conduct client consultations to determine the best treatment methods and note any allergies. Accustomed to handling detail. I am an esthetician with strong business, sales, and customer service skills necessary to meet spa goals and exceed client expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Esthetician
Mayra Puma
Chicago, Illinois
06.2024 - 08.2024
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Assisted in the development of customized skin care regimens for clients.
- Responded to customer emails and phone calls promptly, courteously, and professionally.
- Ensured customer satisfaction through effective communication skills and problem resolution techniques.
Student Esthetician
Estelle Skin Care & Spa Institute Student Clinic
Skokie, IL
06.2023 - 01.2024
- Improved client satisfaction by providing personalized skincare treatments and recommendations.
- Gained hands-on experience in various facial treatments, enhancing clients'' skin health and appearance.
- Enhanced clientele''s overall wellness with expertly performed body treatments and massages.
- Achieved consistent positive feedback from clients through attentive service and extensive product knowledge.
Front Desk Receptionist
The Fade Inn
09.2022 - 06.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
Estelle Skin Care & Spa Institute
01.2024
Associate degree in arts - Business Administration And Management
Harold Washington College
Chicago, IL05.2023
Skills
- Experienced & Certified in Laser Hair Removal & IPL
- Certified PCA Professional in Chemical Peels
- Certified Professional in PCA Product Knowledge
- Certified in Microneedling
- Microdermabrasion
- Electrotherapy
- Galvanic Treatments
Certification
- Licensed Esthetician in Illinois Feb 2024
- Corrective Esthetics Sep 2023
- GM Collin Product Knowledge Oct 2023
- Laser Hair Removal Oct 2023
- PCA Skin Advantage Nov 2023
- Eyelash Extensions Nov 2023
- Makeup Artistry Dec 2023
Timeline
Esthetician
Mayra Puma
06.2024 - 08.2024
Student Esthetician
Estelle Skin Care & Spa Institute Student Clinic
06.2023 - 01.2024
Front Desk Receptionist
The Fade Inn
09.2022 - 06.2023
Estelle Skin Care & Spa Institute
Associate degree in arts - Business Administration And Management
Harold Washington College