Aya Mohammad Refai

• Focal Point for:

Case management, Cash Voucher Assistant project, GBV and RH, Menstrual Hygiene Management project, GBV/RH Integration, GBV primary Prevention and risk mitigation, GBV program PSEA.

• Ensure the implementation of GBV program through all stages of the project, management cycle, with a focus on the achievement of results and quality of activities and provided services.
• Identify and implement capacity building and training needs for Field Office and Cooperating Partners to ensure effective implementation of UNFPA programs.
• Following up with IPs case workers the provision of case management services and referral pathway.
• Assist in Preparing UNFPA GBV/RH programs Annual Work Plan.
• Conducting monitoring and evaluation visits to IPs facilities.
• Achieved consistent quality control with thorough process documentation and standardisation.
• Ensured timely completion of project milestones with strict deadline management.
• Developed comprehensive project plans for successful program roll-out.
• Developed training materials, enhancing team knowledge and skills for better performance on tasks at hand.
• Helped to manage budget for special and routine events under guidance of manager.
• Drafted documents and reports for management review.
• Conducted regular team meetings, ensuring clear communication of goals, expectations, progress updates amongst staff members involved in the programme.
• Managed key stakeholder relationships for improved program support and funding.
• Implemented strategic initiatives, achieving significant improvements in overall program performance.
• Liaised with external partners to foster collaborative working relationships and partnerships.
• Optimized program budget allocation with careful financial planning and monitoring.

• 9 years' successful experience in Reproductive Health (RH) -MOH as program assistant- UNFPA.
• 5 years' program assistant for RH program at UNFPA_MOH.
• Prepare periodic reports, statistical information and tables about RH/GBV programs activities and provided services per funds and IPs.
• Cooperating with NGOS and INGOS in the health and protection sectors.
• Enhanced office efficiency by managing administrative tasks.
• Ensured compliance with organisational policies through careful monitoring and reporting.
• Worked closely with financial team to manage budgets effectively.
• Managed document control, ensuring accurate record keeping.

• Analyze process monitoring for RH/GBV data program and narrative monitoring report from field offices and IPs focal points, and elevate main issues to management on a monthly basis.
• Responsible for issues of RH/GBV program in the Syria Monitoring Database/ UNFPA.
• Ensured compliance with organizational policies through careful monitoring and reporting.
• Created presentation materials, assisting in effective communication of program goals and achievements.
• Facilitated successful programme implementation with thorough planning and coordination.
• Assisted in the organisation of meetings and events for improved team collaboration.
• Processed payments for vendors and suppliers accurately with strong attention to detail.
• Supported front office and administrative staff with filing, data entry and other administrative tasks to streamline operations.
• Proofread and made copies of documents, recording edits and flagging typos.
• Maintained office calendars and sent out reminders of impending appointments to keep department running smoothly.
• Scheduled meetings, conferences and appointments.

• Coordinated team meetings for improved project communication.
• Facilitated effective communication amongst team members for better productivity.
• Executed administrative tasks, resulting in smoother project operations.
• Improved stakeholder relationships with consistent and clear correspondence.

• Developed comprehensive lesson plans for students' improved understanding of the English language.
• Conducted regular assessments of pupil's work, providing constructive feedback for improvement.
• Fostered a positive learning environment with clear classroom management strategies.
• Supervised and participated in school activities enhancing community engagement and student involvement.

• Attended professional development workshops to stay updated on educational trends.