Aya Musa
Reston,VA
Summary
Versatile and dynamic professional with a passion for exploring diverse industries and challenges. Equipped with strong communication and problem-solving skills, I excel in embracing new opportunities and contributing effectively to dynamic teams.
Overview
1
1
year of professional experience
Work History
Volunteer
INOVA
Leesburg, VA
01.2024 - Current
- Checked patients and visitors into the hospital, ensuring accurate documentation
- Provided escort services to individuals requiring assistance navigating the hospital
- Assisted patients with various needs, offering support and guidance as required
Customer Service Representative
Playa Bowls
Reston, VA
03.2024 - 04.2024
- Prepared acai bowls, smoothies, and iced coffees according to company standards
- Maintained cleanliness and sanitation standards throughout the store
- Operated as a cashier, handling transactions accurately and efficiently
- Provided excellent customer service to ensure a positive experience for all patrons
Front Desk/Cleaning Staff Member
Planet Fitness Gym
Sterling
09.2023 - Current
- Signed up individuals for gym memberships
- Canceled gym memberships as requested
- Checked out and served drinks to gym members
- Maintained cleanliness of gym equipment
- Ensured cleanliness of gym bathrooms
- Vacuumed and mopped gym floors regularly.
Customer Service Specialist
Haagen-Dazs Ice Cream Shop
Potomac Mills, Woodbridge
06.2023 - 08.2023
- Prepared shakes, sundaes, and smoothies
- Maintained the cleanliness and tidiness of the store
- Operated as a cashier, handling cash transactions accurately and efficiently
- Addressed and resolved customer problems and concerns, providing excellent customer service
- Conducted inventory management.
Education
High school or equivalent -
Forest Park High School
Woodbridge, VA06.2023
Some College (No Degree) - Biology
Northern Virginia Community College
Sterling, VASkills
- Customer Service
- Data Entry
- Computer Skills
- Strong Work Ethic
- On time
- Team Collaboration
- Bilingual
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Spanish
Limited
Affiliations
- NOVA Healthcare Club President
Timeline
Customer Service Representative
Playa Bowls
03.2024 - 04.2024
Volunteer
INOVA
01.2024 - Current
Front Desk/Cleaning Staff Member
Planet Fitness Gym
09.2023 - Current
Customer Service Specialist
Haagen-Dazs Ice Cream Shop
06.2023 - 08.2023
High school or equivalent -
Forest Park High School
Some College (No Degree) - Biology
Northern Virginia Community College