Ballet
Aya Nasr
Sales Operations Executive
Heliopolis,Cairo
Summary
Strict Sales tracker with 5 years of fast-paced sales environment experience. Skilled in monitoring &U analyzing to streamline daily activities for maximized productivity and sales. Detail-oriented and dedicated to cultivating efficient environments for top service.
Overview
6
6
years of professional experience
18
18
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Sales Operations Executive
Emaar Misr
Cairo, Egypt
2018.06 - Current
- Checking units inventory of projects and update sales with prices and availability.
- Create, edit and track contracts coordinating with legal department and finance for approval before signing, following up with clients to check their contract delivery and solving problems of delay.
- Create clients payment plans suggestions & payment exceptions and follow for management approval.
- Receive installments from clients on floor according to signed payment plan and checking with finance department for checks, discounts and refund cases.
- Reporting management with daily transactions of sold and reserved units with its value, client paid amount and their paper work details; also with total in and out safe box reporting to finance department, Following payment feedbacks coordinating with finance departments and taking actions accordingly.
- Send month, year & Quarterly to date report for management of sales achievements , targets& commission.
- Identified, developed and launched innovative tools or systems to achieve sales strategies.
- Implemented and executed sales and operational policies, experiments and standards across multiple facilities.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Sales Operations Specialist
Mountain View | DMG Developments
2017.12 - 2018.06
- Handling clients of both Walk-Ins requests and owner’s requests and their process after sale.
- Solving clients’ problems, checking their requirements and processing their cases to right departments.
- Performed as Sales Admin for Sales teams and their supervisors in leads distribution according to lead type (Walk-in, Owner, International, Online, etc...).
- Support Sales department by emailing, recording and archiving their clients’ information to avoid losing data and completing missing information.
- Data Analysis for each Sale for annual and semi-annual report showing, accurately, sales productivity.
- Booking and tracking contracts and papers through couriers to international and domestic clients.
Sales Admin
Sky Bridge Developments
2017.01 - 2017.12
- Checking Sales reports, units sold, inventory and follow-ups Supporting Sales teams and their supervisors in leads distribution according to lead type (Walk-in, Owner, Online or through Call Center) Handle Walk-In customers, solve their problems and process them to right department.
- Monitoring Sales progress on daily basis and reporting to Sales Director Confirm and coordinate meetings with clients Implementing technical improvements of reports and processing plan with Sales team.
- Generating reports and commission claims.
- Planned and directed staff training and performance evaluations
- Created effective strategies to target new markets after researching and analyzing competitor behavior
Sales Executive
D&D
Cairo, Egypt, Egypt
2016.06 - 2017.05
- Target and research for data and make Sales presentations introducing company’s services to potential clients.
- Handling and solving client’s problems.
- Interviewing candidates and training new Sales Teams.
- Office managing and administrative tasks.
- Making first interviews on behalf of the CEO.
- Supervised the sales trainees providing solutions for customer satisfaction
Education
Bachelors - Foreign Languages and Translation
University For Science And Technology (MUST)
Egypt 2012.01 - 2016.01
High School Diploma -
Pyramids International School
Egypt 2005.09 - 2017.01
Some College (No Degree) - French Language And Literature
Institut Français D'Égypte Au Caire
Egypt 2015.01 - 2017.12
Skills
Strategic planning
Extensive personal network
Sales Reporting
Analytical problem solver
Database Management
Review of contracts
MS Excel ,Word & Teams
Oracle ERP & Sales Force automation
Certification
General course certificate from the French Cultural Center. (Niveaux 3)
Interests
Arts
Cultures discovery
Timeline
Sales Operations Executive
Emaar Misr
2018.06 - Current
Sales Operations Specialist
Mountain View | DMG Developments
2017.12 - 2018.06
Sales Admin
Sky Bridge Developments
2017.01 - 2017.12
Sales Executive
D&D
2016.06 - 2017.05
Some College (No Degree) - French Language And Literature
Institut Français D'Égypte Au Caire
2015.01 - 2017.12
Bachelors - Foreign Languages and Translation
University For Science And Technology (MUST)
2012.01 - 2016.01
High School Diploma -
Pyramids International School
2005.09 - 2017.01