Aya Saavedra
Silver Spring,MD
Summary
Highly motivated college student with extensive customer service and sales experience. Energetic and personable, well-suited for roles requiring strong customer interaction and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
5
5
years of professional experience
Work History
Sales Associate
Uniqlo
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Dining Associate
Erickson's Living, RIDERWOOD VILLAGE
06.2023 - 07.2024
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Assisted in menu development to ensure variety and appeal, driving repeat business.
- Trained new Dining Associates on best practices and company policies, contributing to a cohesive team environment.
- Maintained a clean and inviting dining area, ensuring a positive guest experience.
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Set up and broke down buffet and other self-service areas, organizing components logically.
Store Associate
Whole Food Market
01.2022 - 06.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Crew Member
McDonald's
09.2019 - 03.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Associate of Arts - Elementary Education
Montgomery College
Rockville, MD05.2025
Skills
- Exceptional customer service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Cash Handling
- Product Sales
Languages
Spanish
Limited Working
Timeline
Sales Associate
Uniqlo
07.2024 - Current
Dining Associate
Erickson's Living, RIDERWOOD VILLAGE
06.2023 - 07.2024
Store Associate
Whole Food Market
01.2022 - 06.2022
Crew Member
McDonald's
09.2019 - 03.2021
Associate of Arts - Elementary Education
Montgomery College