AYAD KHALED Tahir
Herndon,VA
Summary
Hi, I have 8 + years of work experience mainly in the customer service and management , Objective is to obtain a job in the accounting or managerial field where I can gain and learn valuable work experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager/driver
Domino's Pizza
09.2016 - Current
- Made reasonable procedure exceptions to accommodate unusual customer requests
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Built customer loyalty by placing follow-up calls for customers who reported product issues
- Took inventory and completed all associated paperwork
- Took credit card and cash payments plus printing out receipts for customers.
Payroll assistant
Kforce
05.2019 - 08.2019
- Company Overview: je Richards
- Manage compensation packages using payroll software
- Collect and verify timekeeping information for all employees
- Calculate pay according to hours worked incorporating leaves and overtime
- Deal with complaints and questions regarding payroll from employees and upper management
- Investigate and resolve any discrepancies in payroll
- Streamlined payroll processing by implementing efficient data entry and verification techniques.
Accounting clerk (Temporary)
Robert half
11.2018 - 02.2019
- Company Overview: Walmart Technology
- Creating journal entries for US wireless portion
- (AT&T , Verizon, Sprint , US cellar)
- Accounts reciliation, pulling data and matching it
- Submitted separate entries for anything out of balance
- Handled unpaid disputes
- Walmart Technology
Education
Master of Science - Accounting
Strayer University
Alexandria, VA09.2018
Bachelor of Managerial Science - Accounting
Almughtarebeen University (international)
Overseas, North Africa12.2015
Skills
- Attention to details
- Decision making
- Organizational skills
- Problem-solving
- Customer service
- Teamwork and collaboration
- Multitasking Abilities
- Data entry
- Adaptability
- Multitasking
- BPM
- Efficient
- Problem solving
- Communication
- Fast learner
- Time management
- Ability to work under pressure
- Customer relations
- Team motivation
- Verbal and written communication
- Customer service and satisfaction
- Computer skills
Certification
- Quick Book basic
- Excel intermediate
- Microsoft Office
Awards
Golden Key International Honor Society for being a top performing graduate student at Strayer University
Languages
Arabic
Professional Working
Timeline
Payroll assistant
Kforce
05.2019 - 08.2019
Accounting clerk (Temporary)
Robert half
11.2018 - 02.2019
Assistant Manager/driver
Domino's Pizza
09.2016 - Current
Bachelor of Managerial Science - Accounting
Almughtarebeen University (international)
Master of Science - Accounting
Strayer University