AYAKA YUI
Las Vegas,NV
Summary
Dynamic accounting professional with extensive experience at MGM Resorts International, excelling in account reconciliation and dispute resolution. Proven ability to enhance financial accuracy through meticulous attention to detail and analytical thinking. Proficient in QuickBooks and adept at cross-functional collaboration, ensuring seamless operations and exceptional guest experiences.
Overview
6
6
years of professional experience
Work History
Accounting Clerk | Gaming Revenue Audit
Station Casinos | Sunset Station
Las Vegas, NV
08.2026 - Current
- Support daily gaming revenue accounting and audit activities for multiple casino properties, including two poker operations and three table game properties.
- Prepared, organized, and reviewed daily poker and table game accounting documentation, ensuring accuracy, completeness, and compliance with established procedures.
- Reviewed supporting financial documentation, identifying discrepancies for further research and resolution.
- Maintained organized accounting records and documentation to uphold internal controls and adhere to company procedures.
Hotel Head Cashier | Cash & Account Reconciliation
MGM Resorts International | Park MGM
Las Vegas, NV
03.2025 - 08.2026
- Conducted daily account reconciliations and guest account reviews for 2728-room resort, identifying variances and billing errors to maintain accurate financial records.
- Oversaw account tasks including balance follow-up, direct billing refunds, account corrections, disputed charges, and credit card chargebacks to ensure compliance and accuracy.
- Analyzed transaction history, verified charges and payments, and collaborated with teams to resolve discrepancies in account balances and financial records.
- Trained and supervised cashiers on payment processing, account questions, operating steps, and guest billing issues.
VIP Desk Agent
MGM Resorts International | Park MGM
Las Vegas, Nevada
12.2023 - 03.2025
- Processed VIP check-ins and check-outs, ensuring accurate charge posting and payment processing for seamless guest experiences.
- Resolved billing inquiries and disputed charges by researching guest account activity and coordinating with Accounting and hotel departments to ensure timely issue resolution.
Sales Coordinator
Fuji Natural Foods, Inc.
Ontario, CA
06.2020 - 07.2021
- Reviewed invoices and supporting documentation for accuracy and completeness, resolving billing discrepancies and customer inquiries to enhance customer satisfaction.
- Coordinated with customers and internal teams to resolve billing issues, ensuring timely updates to customer records and improving overall account management.
- Processed 50–60 customer invoices daily, maintaining accurate billing and customer account records in QuickBooks to ensure streamlined financial operations.
Education
Master of Business Administration (MBA) - Accounting
Wilmington University
01-2024
B.S. - Hospitality Management
California State Polytechnic University, Pomona
01-2020
Skills
- Accounting: Gaming Revenue Audit, Account Reconciliation, Variance Analysis, Invoice Processing, Dispute Resolution, Internal Controls, Billing & Account Research
- Technical: Microsoft Excel, QuickBooks, Opera Cloud, SharePoint, Adobe Acrobat, Google Workspace
- Professional: Attention to Detail, Analytical Thinking, Problem Solving, Organization & Time Management, Cross-Functional Collaboration, Confidentiality, Adaptability
- Languages: Japanese (Native), English (Fluent)
Timeline
Accounting Clerk | Gaming Revenue Audit
Station Casinos | Sunset Station
08.2026 - Current
Hotel Head Cashier | Cash & Account Reconciliation
MGM Resorts International | Park MGM
03.2025 - 08.2026
VIP Desk Agent
MGM Resorts International | Park MGM
12.2023 - 03.2025
Sales Coordinator
Fuji Natural Foods, Inc.
06.2020 - 07.2021
Master of Business Administration (MBA) - Accounting
Wilmington University
B.S. - Hospitality Management
California State Polytechnic University, Pomona