Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Larissa Ayala

Dallas,TX

Summary

Versatile Assistant General Manager with 5 years of experience overseeing daily Sonic Drive In operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.


Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, record keeper and multitasker.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Sonic Drive In
06.2019 - 01.2024
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Teacher's Assistant

Mesquite Independent School District
08.2016 - 03.2020
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Reviewed lesson material with students individually or in small groups.
  • Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
  • Supported classroom activities, tutoring, and reviewing work.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Graded assignments and reported individual progress to teacher.

Administrative Assistant

Playhouse Daycare
04.2015 - 02.2016
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Developed strategies to streamline and improve office procedures.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

NRCMA - Medical Assistant

Fortis Institute
Grand Prairie, TX
08.2013

High School Diploma -

H. Grady Spruce High School
Dallas, TX
05.2009

Skills

  • Workflow Coordination
  • Employee Scheduling
  • Team Leadership Expertise
  • Business Operations Knowledge
  • Strategic Planning Skill
  • Employee Relations
  • Staff Management
  • Operations Oversight
  • Inventory Control
  • Food Safety and Sanitation
  • Customer service
  • Interpersonal skills
  • Student Assessments
  • Student Supervision
  • Behavior Modeling
  • Clerical Support
  • Classroom Support
  • CPR and First Aid
  • Elementary Education

Certification

ServSafe Certification

June 2019-June2024


Food Handlers Certificate

June 2023-June 2025

Languages

Spanish
Native or Bilingual

Timeline

Assistant General Manager

Sonic Drive In
06.2019 - 01.2024

Teacher's Assistant

Mesquite Independent School District
08.2016 - 03.2020

Administrative Assistant

Playhouse Daycare
04.2015 - 02.2016

NRCMA - Medical Assistant

Fortis Institute

High School Diploma -

H. Grady Spruce High School

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Larissa Ayala