Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ayamey Ovens

Miami

Summary

Dedicated Head Cashier with strong cash handling and customer service skills. Proven ability to train new staff and implement efficient processes, enhancing customer satisfaction and operational efficiency.

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Overview

4
4
years of professional experience
2026
2026
years of post-secondary education

Work History

Head Cashier

Home Depot
Miami
11.2022 - Current
  • Supervised cashiers and ensured accurate cash handling procedures.
  • Managed daily cash register operations and balanced cash drawers.
  • Trained new cashiers on store policies and customer service standards.
  • Assisted customers with inquiries and resolved transactional issues.
  • Implemented efficient checkout processes to enhance customer experience.
  • Monitored inventory levels at the front end and communicated needs to management.
  • Enforced security measures to prevent loss during transactions.
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
  • Coached employees on best practices for handling customer complaints quickly and effectively.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
  • Monitored register drawers to ensure adequate change was available throughout each shift.
  • Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Learned roles of other departments to provide coverage and keep store operational.

Counselor

coral gate park
Miami
06.2021 - 11.2022

take care of children and helped with their education and homework.

Education

Associate of Arts - Architecture

Miami Dade College
Miami, FL
08.2023 - 11.2025

Coral Gables Senior High School
Miami, Florida

Skills

  • Architectural design
  • Customer service
  • Team leadership
  • Time management
  • Conflict resolution
  • Attention to detail
  • Communication skills
  • Loyalty program management
  • Cashier supervision
  • Assignment delegation
  • Online order picking
  • POS systems
  • New hire training
  • Hospitality and accommodation
  • Task delegation
  • Cash handling
  • Customer behavior analysis
  • Payment processing
  • Time management strength
  • Point of sale operation
  • Returns processing
  • Heavy lifting
  • Hard-working
  • Customer dispute resolution
  • Cashier training
  • Refunds and exchanges
  • POS system troubleshooting
  • Cash handling expertise
  • Positive attitude
  • Store opening and closing

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Associate of Arts - Architecture

Miami Dade College
08.2023 - 11.2025

Head Cashier

Home Depot
11.2022 - Current

Counselor

coral gate park
06.2021 - 11.2022

Coral Gables Senior High School
Ayamey Ovens