AYAN CHAUDHURI

Provide consulting services to Energy Transportation, Pharmaceutical , Communications & IT clients in their Oracle EBS to Cloud Transformation journeys

@Cisco

• Track lead for Oracle Manufacturing and Planning areas - pivot from Oracle EBS to Cloud for Component Business Ops
• Requirements gathering, solution design & documentation, Development oversight , Testing , rollout and transition to Ops
• Led cross-functional teams to deliver high-quality results on complex assignments - quarterly Cloud upgrades, system enhancements, transition to Agile Dev-Ops model

@Enbridge

• Assisted the Client Delivery Owner in managing a large diverse portfolio of applications in Oracle EBS, Cloud , Third part apps, vendors, projects and transition to Operations in the multi -year phased Cloud transformation journey
• Oracle EBS and Cloud SME for projects executed in the Manufacturing, Purchasing , Inventory, Planning areas - develop & maintain functional system configuration documentation and processes
• Collaborate with architecture, development, operations teams as needed to build and modify functionality and integrations
• Review data extracts for conversions, MDM, Reporting & Analytics teams

@Pharma Clients

• Project Manager for Oracle SCM Cloud implementation for GxP clients
• Served as a trusted advisor for clients , navigated complex landscape ensuring timely completion within the budget constraints

@PepsiCo (June 2019 - June 2021) - contract

Budget : USD 1M- 10MM | Team Size : 5 - 80

Program , Project and Application delivery management for key customers in the CPG, Banking , Utilities, Telecom domains in Canada some of the Key projects & activities covered :

• Application Delivery Management for a large portfolio of GoToMarket (Order to Cash) applications(70+) for Pepsi Beverages and Food Business units in North America
• Technical Project Lead /Lead SME for multiple T&M engagements in Supply Chain space
• Leading a diverse team of over 80+ Functional and technical associates from US, Canada , India to ensure on time project delivery & service within contractual SLAs

@Banking & Financial Services - CIBC(Dec 2018 till July 2019) - contract

• Managed multiple projects for @ CIBC IT PMO in the Personal Banking ,Mortgage, Lending & Insurance products Line of Business , involving multiple technology and regulatory initiatives from seed funding till warranty transition phase

@Telecommunications - Rogers Communications (May 2017 till Dec 2018) - contract

• Managed multiple BI DW and ERP Supply Chain projects for HR Transformation Reporting , Enterprise Business Unit , Rogers Bank , Residential Business Unit

@Utilities - Enbridge & Union Gas (Oct 2015 till April 2017) - contract

• Solution design & delivery of complex business functions & processes & infrastructure related to Contract Administration , Work & Asset Management systems & Interfaces leveraging Oracle Fusion SOA platform @ Enbridge Gas Distribution
• Piloting of a reporting solution based on Hadoop Big data platform @Enbridge Gas Distribution
• Provide direction on the Software Release Management, QA, Business & Technical Cutover strategy, Instance / Infrastructure planning , Warranty Support @ Union Gas

Key Achievements :

• Streamlined the Financial Period Close for PepsiCo Foods Division reducing issues and data discrepancies across Oracle EBS , Enterprise Data Warehouse, Essbase applications
• Led the PepsiCo Beverages TCS- AMS team to consistently meet 100% SLA on Response & Resolution time for last 6 months
• Innovative Solution Design and delivery Oracle SCM - Inventory management @Rogers Communications
• Ensured successful on-boarding of the multiple Alliance partners into the program and facilitated the pending tollgate milestone completion of the Build to Design phase @ Enbridge
• Successfully managed a complex cutover transition to a modern contract & billing system replacing a 25+year old legacy application@ Union Gas

Tech Stack : Oracle EBS (on premise and Cloud), Enterprise Data Warehouse , Essbase , SAP , Oracle SOA

Started own Consulting Firm in partnership with other Directors with primary focus on :

Business Development, RFx response, Project & Service Delivery Management, Business Process Analysis & Re-engineering, Consulting in Supply Chain Transformation, ERP & System Integration.

Specializing in Oracle EBS Suite of Products (R11i upgrade, R12.x, Fusion ) and other COTS software packages.

Clients include leading Tier1 System Integrators in the GTA.

Tech Stack : Oracle EBS suite 11i / 12x , SFDC

Budget : USD 5+ Million | Team Size : 15+

Supply Chain solutions Design,Delivery & Support Services responsibilities for a Danaher Group Company

• Conducting Requirement Workshops,Business Process Analysis & Re-engineering,Used case generation & Solution Design
  
• Generate the IT Service Process Roadmap, Training and Support Services - for global operations
• Managing and co-coordinating the new site ERP Implementations , Release & Change Management tasks and cutover plans for the shared services ERP instances Produce Deployment, Run Books and Implementation Plans, Conduct Release Readiness reviews,
• Co-ordinate periodic status calls with the Business & Ops Leads , Vendors and peer Opco Groups
• Engage with the site Business Teams in continuous Supply Chain Process improvement initiatives leveraging Kaizens in the following areas : Direct /Indirect materials procurement, Lean Manufacturing,Kanban replenishment systems, Forecasting ,Sales & Ops Planning , Field Services (Service & Repair Workorders)
• Foster IT - Business Partnership and act as a trusted advisor and Change Management Agent for the Business units

Key Achievements:

• Successfully implemented integrated Supply Chain Solutions leveraging Oracle EBS and Agile methodology for geographically and culturally diverse Opco Units under challenging timelines
• Reduced the backlog of previous implementation and support issues to less than 5% of total support tickets volume within 6 months.
• Championed the use of lean tools and practices (Kanban, JiT) to improve Demand visibility and Inventory Management at Opco Warehouses, other SCM Improvement initiatives like VMI , Consignment, Asset Tracking and Maintenance etc.
• Successfully rolled out an integrated Sales & Ops Planning Solution across Opco units.

Technical Standards & Safety Authority - Ministry of Consumer Affairs Toronto, Ontario

Budget : CAD 6 Million+ | Team Size : 20+

• Managed the entire Applications portfolio to support the Business and Operational needs of the Organization
• Vendor Management and coordination to ensure high quality of service delivery
• Managed the software release windows and cycles across the IT portfolio and manage risks and resolve issues that affect release scope, schedule and quality 
• Prepare & implement IS strategy Roadmap, Budgeting , Strategic Planning, Delivery Management of multiple Board and IS Steering Committee approved Programs to improve Organization operational effectiveness and Data Quality
• Manage the Daily Production Support and System Enhancement queues for the Business Applications , lead weekly status calls with the shared services team and Product vendors
• Facilitate complex Solution Design workshops, review and Co-ordination across multiple stakeholders and Technical support teams for issue identification, analysis and resolution
• Support the PMO on strategic Business Process Transformation initiatives leveraging Oracle Fusion ADF technology for digital workforce enablement and productivity improvements for the Field Service Personnel
• Coordinate periodic Service Delivery Performance reviews with the Oracle Cloud Services and Senior Leadership team (CxO)
• Provide advisory inputs to Senior Leadership team to maximize the utilization of existing IS assets
• Manage , develop & mentor a diverse IT services Team of onsite IS FTE , contractors and vendor support teams Key Achievements:.
• Reduced the gap between IS Service Demand and Capacity by streamlining processes and resource utilization resulting in the mitigation of the IT Issue backlog by over 50%.
• On time delivery of multiple Software and Infrastructure Hardware Projects to upgrade the Technology stack, Security patching for Compliance and prep it up for the next Gen system architecture (Fusion and SOA).
• Successfully initiated the enterprise wide move for the different Business Programs from unstructured ad-hoc reporting to a more structured , self serve BI reporting and analytics leveraging OBIEE

Tech Stack : Oracle EBS R12.x , Field Service, Installed Base, HRMS, Financials Suite (GL,AP,AR), PO, OBIEE, Fusion Middleware /ADF custom extensions , other 3rd party GIS and software.

Overall ERP /SCM Transformation Program Budget : USD 100 Million+ | Team Size : 200+

Managing Consultant for the Accenture Consulting and Delivery Team for the ERP Wave 2 Deployments at US Steel Headquarters, focused on the Supply Chain System enhancements for the Canadian Plants and new deployments for the US and EU Units.

Responsibilities: Solution Design , Review, Delivery , Release Management, Cutover planning and generation of project Operational metrics and other PMO Support tasks

• Negotiate, plan and manage all release activities - conduct Release Readiness, Milestone and Business Go/No-Go reviews
• Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists
• Business Process Analysis & Mapping , Gap analysis , Re-engineering & solution design , delivery for the Supply Chain Process areas - Materials Management , Asset Tracking, Maintenance, Repair, Overhaul , Procure to Pay processes
• Supply Chain process mapping,Solution Design and generation of functional /technical specifications , delivery review and testing in coordination with onsite-offshore development and end user teams in a complex matrix Org structure
• Work co-ordination across multiple stakeholders and Technical support teams for issue identification, analysis and resolution
• Provide Training and Support services to the Application user groups 
• Provide periodic status reports for PMO Leadership team

Key Achievements:.

• Ensured on-time and low defect delivery of very complex scope of work in the Global Work & Asset Management ,Materials Management solutions areas
• Helped setup of an Integrated Business Acceptance Testing shared services unit dedicated to Accenture -USS Project.
• Successfully transitioned the Oracle EBS Supply Chain solutions at multiple USS Warehouse locations and Operations Teams in North America.
• ERP Knowledge repository generation

Tech Stack: Oracle applications e-business suite R12 Supply Chain Modules: MRO - eAM ,Procure to Pay (PO,AP), Discrete Mfg (INV, BOM, WIP, CST) ,Process Mfg (OPM), Plant scheduling, OBIEE, Oracle AME 

Project brief: Doosan Portable Power (part of Korean conglomerate Doosan international) acquired Ingersoll Rand's portable power product line of business and the project aimed at rapid deployment of Oracle Applications ebusiness suite of products in the SCM and Planning space replacing the old legacy systems.

• Responsibilities: Supply Chain - Manufacturing & Planning Functional Track Lead in executing the AS-IS, TO-BE Business processes study.
• Gap -Fit analysis, Process & Solution Design and re-engineering System configuration , Cutover Planning and execution, transition plan for post go live support services.
• Provide functional consulting inputs to the Supply Chain process transformation exercise Conduct proof of concept for Demand Planning solution leveraging Demantra.
• Customizations and Enhancements - create functional specifications and delivery review and testing in coordination with onsite-offshore development teams.
• Knowledge Transition and Training to onsite and offshore delivery and client user groups Pre-sales initiatives representing the SI Partner Wipro.
• The project aimed at reducing the Business Group's dependency on Ingersoll Rand Shared Services and Instance Management savings chargebacks of over USD 2.0 million per year
• Helped enable an Integrated Supply Chain Solution for the Business Unit within 6 months

Tech Stack: Oracle EBS Supply Chain Modules: Order to Cash, Discrete Mfg (INV, BOM, WIP, CST, QA) , Oracle Configurator, Supply Chain Planning (ASCP) , Demand Planning demo -Demantra

Overall Multi Year Global EBS Program Budget : USD 500 million+ | Team Size : 200+

Project brief: Core Member of the Global EBS PMO representing the Order-to-Cash Manufacturing and Planning Functional Vertical Track Teams engaged in providing consulting services on Program Governance, Solution Design & Architecture review of Alcoa's EBS Program on a global scale

• Oracle ERP Environment governance, Architecture , policy implementation for Global EBS Planning instances , EBS Software Release Management including Patching / Upgrades, Cutover Planning and execution, Production Incident reporting
• Participate & Coordinate EBS Product Customizations and Enhancements Solution Design , Review for Global Manufacturing Track & PMO activities Conduct Research and Analysis in the Supply Chain Management,Planning ,Enterprise Asset Management areas
• Vendor /package evaluation (R12 , Demantra , SOA) and conducting proof of concept of new functionality /technology solution /processes with the Alcoa Business Units.
• Enterprise PMO Tasks -Communicate & co-ordinate all key project plans & activities, QA strategy ,schedule, scope & environment changes , problem/issue management for the Supply Chain & Manufacturing track with the partner Business Units
• Maintain the release schedule for all core services and ensure alignment across key partners and vendors.
• Provide IT Advisory services on business divestiture projects on EBS Instances
• Tracking of deliverables for the associated projects in the Supply Chain, Enterprise Asset Management , Quality Management areas
• Delivered detailed solution roadmaps ,monitoring of key action items , Toll gate reviews and project targets for the multi year deployments per EBS PMO Guidelines
• Conduct the Month-end Inventory & Financial period closing support 'war room' related activities for all North American Business Units and their 750+ Inventory organizations (approx)
• Led global status meetings and workshops with Business User groups and a cross-functional team of Developers, Support Teams , DBAs, System Administrators , Vendors to develop new product features and fix product defects within agreed SLAs

Key Achievements Summary :

• Streamlined the process and reduced month end closing cycle time of books and reporting of Financial data to the Corporate Headquarters by over 50%
• Stabilized a very complex Supply Chain Planning environment and increased high availability to over 99%
• Facilitated the Service transition process to offshore delivery Centers Project and Warranty Support SLA reporting
• On-time and within budget delivery per important Project milestones.
• Team building and mentoring in new Technical Areas for future scalability and support

Tech Stack : Oracle EBS Suite 11x

Budget : EUR 3+Million | Team Size : 20

Project Brief: The project involved the outsourcing of migration and technical maintenance activities along with service delivery of 10+ Banking services applications by ING to an offshore service provider.

• Responsibilities : Plan, Execute and monitor and control the Oracle 8i to 9i migration activities for the applications Plan and review the progress of the Knowledge Transition activities of the applications from the ING to the TCS teams.
• Prepare and present Weekly and Monthly Status reports to the Project board, ING line management and CIO of ING Banking Products Cluster.
• Documentation and review of Maintenance processes and procedures, SLA, Metrics sheet.
• Co-ordinate with the Offshore TCS ODC team and management visvis daily operational activities.
• Participate in Monthly Project reviews by the ING Audit Group.
• Preparation and change review of the Software Project Plans for the enhancements on the applications.
• Revival & project turnaround and transition of 14 applications accomplished within the 3 month time period.

Tech Stack : Oracle 8i, 9i., custom banking applications

Project Brief: The Maximus project aimed at integrating the healthcare Businesses and processes of General Electric across Europe, Americas and Asia using Oracle Applications 11i business suite.

Role: as Functional Site Consultant Study of the Business process (as-is process) of the Finland based X-ray business units

• Identifying, analyzing and bridging the process gaps vis-à-vis the overall global business process plan(to-be process) viz.Order to Cash, Procure to Pay & Manufacturing process areas
• Preparation and documentation of the site specific setup and deployment configurations BR100s, Functional/Technical design documents MD60/MD70s for Interfaces with the ERP system
• Conduct workshops , Demos and Training the end user groups
• Leadership and inputs for the implementation plan including cutover activities and legacy data conversion
• Provide site level Project & Delivery status reports to the Nordic, European and American PMO's.

Overall Program Budget : USD 100 Million+ | Team size : 150+

Project Brief: Provide P&O's Global shipping business with a customized transaction system enabling better Container, Shipment Management, Asset Management, Inland Transportation and Logistics planning.

• Involved in all SDLC phases of the project - Requirements gathering, Design, Development, Testing, Implementation including cutover planning , execution & Support Key Achievements:.
• On-time delivery of the release components & System stabilization achieved within 3 months after each major release.
• Helped in Operational Cost Rationalization by facilitating knowledge transfer to Low Cost Global Delivery and Support Centres