Ayan Mukhtar
Minneapolis,MN
Summary
Compassionate and dedicated Mental Health Worker with a Bachelor’s degree in Psychology and hands-on experience in mental health and behavioral support. Skilled in providing empathetic care and fostering positive therapeutic relationships. Proficient in crisis intervention, patient advocacy, and active listening, ensuring client safety and well-being. Bilingual in English and Somali, offering culturally sensitive care and effective communication. Adept at collaborating with interdisciplinary teams to develop and implement individualized care plans. Strong foundation in cognitive behavioral therapy and group facilitation, with a passion for supporting individuals with autism spectrum disorders and other developmental challenges. Motivated to apply academic knowledge and practical skills to promote mental health, resilience, and personal growth in diverse client populations.
Overview
7
7
years of professional experience
Work History
Psych Associate
Fairview Hospital
Minneapolis, MN
03.2025 - Current
- Provide direct patient care under the supervision of registered nurses and mental health professionals in inpatient psychiatric units.
- Monitor patients' behavior, emotional state, and physical condition, reporting changes to the clinical team.
- Support patients with activities of daily living, including hygiene, meals, and mobility, while maintaining a safe and therapeutic environment.
- De-escalate crisis situations using trauma-informed and non-violent crisis intervention techniques.
- Assist with implementing individualized care plans, therapeutic interventions, and group activities.
- Document patient observations, interventions, and incidents in accordance with hospital protocols.
- Collaborate with interdisciplinary team members to ensure holistic and compassionate mental health care.
Mental Health Worker
Hennepin Healthcare
Minneapolis, MN
01.2025 - 02.2025
- Gathered and recorded patient information during initial assessments and throughout care.
- Monitored and documented changes in patient health, promptly notifying the RN of updates.
- Identified and reported any signs of potential self-harm or aggression toward others.
- Notified nursing staff of any side effects related to medications, such as abnormal physical movements.
- Applied appropriate crisis intervention techniques to manage challenging behaviors safely.
- Helped patients with daily tasks to support their overall well-being.
- Recognized and redirected escalating behaviors to maintain a calm environment.
- Assisted with assessments through one-on-one interactions and group observations.
- Supported patients in setting and achieving therapeutic goals.
- Led and participated in therapeutic activities, education sessions, and counseling as scheduled.
- Checked vital signs and reported unusual findings to the RN.
- Helped during patient admissions and discharges and collected required specimens.
- Conducted blood glucose tests when delegated.
- Assisted in leading groups or activities to promote a positive, engaging environment.
- Maintained awareness of patients' legal rights, and ensured compliance with care protocols.
Behavior Technician
Little Angels Autism Center
Minneapolis
05.2023 - 12.2024
- Assisted children in developing prosocial communication and interaction
- Good understanding of associated sensory sensitivities
- Strong empathic listening skills
- Excellent interpersonal, social, and written communication abilities
- Updated and maintained databases with current information.
Caregiver
Visiting Angel
Edina
12.2021 - 03.2022
- Assisted with basic care needs, including light housekeeping, medication reminders, and cooking
- Provided compassionate care and support to clients with diverse healthcare needs
Retail Sales Floor
Sisterhood Boutique
Minneapolis
10.2019 - 06.2021
- Stocked items in the backroom, fitting room, and beauty sections
- Provided excellent customer service
- Worked effectively as a team member
- Completed additional assigned duties
- Efficiently handled customer issues by listening attentively, responding promptly and following up as needed
- Gained experience in customer service, providing assistance to customers with product inquiries and purchases
Retail Sales Floor
Marshall Store
Minneapolis
07.2018 - 03.2020
- Helped guests properly select merchandise in accordance with identified needs
- Stocked items in the backroom, fitting room, and beauty sections
- Provided customer service
- Collaborated with team members to achieve store goals
- Completed other assigned duties
- Demonstrated strong communication skills while interacting with customers, answering questions and resolving complaints
- Displayed ability to multitask efficiently while working in a fast-paced environment
- Trained new employees on proper customer service and sales techniques
- Collaborated effectively with coworkers to achieve common goals within deadlines
- Resolved customer inquiries and complaints in a professional manner
Education
Bachelor of Arts - Psychology
Metropolitan State University
St Paul, MN12.2024
Completed coursework towards Associate of Arts Degree -
St. Paul Technical College
St Paul, MN05.2023
Completed coursework towards High School Diploma -
South High School
Minneapolis, MN06.2020
Skills
- Productive Worker
- Customer Service
- Safety Conscious
- Independent
- Team Player
- Bilingual
- Computer Skills
- Mental Health Experience
- Healthcare Skills
Languages
- English, Fluent
- Somali, Bilingual
Timeline
Psych Associate
Fairview Hospital
03.2025 - Current
Mental Health Worker
Hennepin Healthcare
01.2025 - 02.2025
Behavior Technician
Little Angels Autism Center
05.2023 - 12.2024
Caregiver
Visiting Angel
12.2021 - 03.2022
Retail Sales Floor
Sisterhood Boutique
10.2019 - 06.2021
Retail Sales Floor
Marshall Store
07.2018 - 03.2020
Bachelor of Arts - Psychology
Metropolitan State University
Completed coursework towards Associate of Arts Degree -
St. Paul Technical College
Completed coursework towards High School Diploma -
South High School
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