Ayan Elmi
Minneapolis,MN
Summary
Seasoned Program Counselor with a background in planning and implementing comprehensive programs in diverse settings. Equipped with strong leadership skills, adept at fostering positive relationships and creating supportive environments for all participants. Successfully contributed to team objectives through effective communication, problem-solving abilities, and commitment to continuous improvement. A record of making a significant impact on program quality and participant satisfaction in previous roles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Program Coordinator
New Challenges Inc.
Eagan
09.2021 - Current
- Maintained calendars of upcoming events, meetings and deadlines.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Monitored inventory levels and ordered additional supplies as needed.
- Analyzed financial activities of department to share budgetary input with managers.
Direct Support Professional Planner
Creative Care Resources
Mendota Heights
01.2020 - 09.2021
- Provide support to individuals with higher behavior and higher needs
- Implement crisis plans, program plans, and behavioral objectives using person-centered planning.
- Coordinated scheduling of preventive maintenance activities with production departments.
- Implemented procedures for documenting changes or modifications made to existing systems or equipment.
Developmental Support Professional
Sevita
Richfield
09.2018 - 01.2020
- Provide high-quality care to individuals with developmental disabilities and co-occurring mental illnesses
- Enhance the standard of living by taking individuals out into the community and helping them flourish.
- Monitored client progress towards established goals and objectives.
Receptionist & Administrative Professional
Crayola Experience
Bloomington
06.2018 - 09.2019
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted with training new receptionists on proper telephone etiquette techniques.
- Performed daily administrative tasks such as filing documents, data entry.
- Coordinated events such as meetings, conferences, interviews.
Attraction & Cashier Team Member
Crayola Experience
Bloomington
02.2017 - 09.2019
- Guide new guests through attractions and meet customer needs
- Stock shelves and provide excellent customer service before and after shifts.
- Answered customer inquiries via phone, email, and chat.
- Provided exceptional customer service to ensure customer satisfaction.
Education
Associate’s Degree -
North Hennepin Community College
Brooklyn Park, MN01-2021
High School Diploma -
South High School
Minneapolis, MN06.2018
Skills
- Team Collaboration
- Time Management
- Project Management
- Human resources understanding
- Staff development expertise
- Strategic Planning
- Work Order Preparation
- Safety Monitoring
Certificationsawards
CPR/First Aid, Richfield, MN
Certification
- Google Project Management: Professional
- Google Professional Workspace Administrator Professional
Timeline
Program Coordinator
New Challenges Inc.
09.2021 - Current
Direct Support Professional Planner
Creative Care Resources
01.2020 - 09.2021
Developmental Support Professional
Sevita
09.2018 - 01.2020
Receptionist & Administrative Professional
Crayola Experience
06.2018 - 09.2019
Attraction & Cashier Team Member
Crayola Experience
02.2017 - 09.2019
Associate’s Degree -
North Hennepin Community College
High School Diploma -
South High School
Similar Profiles
Micah AllenMicah Allen
Member at Grand Challenges Scholars ProgramMember at Grand Challenges Scholars Program
Abhijeet PandaAbhijeet Panda
Organising Committee and Research Team at Future Of Employment: Challenges And OpportunitiesOrganising Committee and Research Team at Future Of Employment: Challenges And Opportunities
Kallie ShareefKallie Shareef
Direct Support Professional at Meeting ChallengesDirect Support Professional at Meeting Challenges