Ayana Allen

• Assisted with inventory management, including maintaining and monitoring inventory and inspecting shipments.
• Helped manage and train staff.
• Ensure customers receive excellent service, resolve complaints, and create a welcoming environment.
• Overseen the sales floor, ensure the store is clean and presentable, and monitor sales performance when it comes to identifying trends of what is selling versus what isn’t.
• Continued to develop my leadership skills, and have taken over store management responsibilities when the manager is absent.
• Assisted with visual merchandising and store displays.
• Interviewed potential employees and help hire staff
• Participated in promotional events and sales initiatives.
• Handled customer returns and exchanges.
• Maintained a high level of product knowledge
• Managed daily operations, including store opening and closing procedures and cash handling.

(This store has the same owner as Spirited Boutiques.)

• Assisted with inventory management, including maintaining and monitoring inventory and inspecting shipments.
• Helped manage and train staff.
• Ensure customers receive excellent service, resolve complaints, and create a welcoming environment.
• Overseen the sales floor, ensure the store is clean and presentable, and monitor sales performance when it comes to identifying trends of what is selling versus what isn’t.
• Continued to develop my leadership skills, and have taken over store management responsibilities when the manager is absent.
• Assisted with visual merchandising and store displays.
• Interviewed potential employees and help hire staff
• Participated in promotional events and sales initiatives.
• Handled customer returns and exchanges.
• Maintained a high level of product knowledge
• Managed daily operations, including store opening and closing procedures and cash handling.

• Provided exceptional client services,
• Operated as the Manager on Duty in the absence of a manager.
• Performed operational and transactional functions.
• Handling client service issues, issuing approvals for desk transactions as well as opening and closing the store.
• Had opportunities to do store sets and visuals.

• This position that I have obtained allowed me to connect with customers, which improved my communication skills.
• Before I obtained the job, I did a 2-day virtual training on a zoom for 6 hours and received a certificate for training. I did make my own schedule with flexible hours to set my own appointments to make potential sales.

• Baker Audio Visual needed our consulting team’s help in creating a marketing plan for this service, as a value-add standard offering for its clients without jeopardizing any existing partnerships. Throughout the duration of the internship, I and my team created an overview of the new product/service (A prototype of a speaker), provided needs summary & analysis
• A. Summary of key research, including:
• Primary research findings on the market and customer needs
• Interviews from current and future clients
• Surveys
• Market analysis and cost factors for the new value-add line
• B. Recommendations on Pricing Packages
• C. Marketing and Promotions plan
• D. Implementation plan, with:
• Anticipated Costs/budget
• Key Stakeholders impacted
• Timeline
• External/internal communications and mediums
• E. Written Executive Summary
• F. Team presentation with findings/recommendation

• This consultancy was an experience where students in 3DE got a chance to solve a real-world consultancy case study given the information needed that was provided by the company chosen.
• During the duration of the case study, the groups in 3DE are assigned consultancy coaches from the company to help give information and analyze data, advice and keep track of progress in developing solutions into creating a deck.