Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
AYANA BERRY

AYANA BERRY

Queens,New York

Summary

Systematic Administrative Director successful at managing everyday office operations. Talented in organizational planning, interacting with clients, managing staff and supervising expenses. Comfortable working independently and delegating tasks. Self-confident and personable with proven leadership skills. Courteous and caring professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate wlling to take on added responsibilities to meet team goals. Attentive and passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.

Overview

11
11
years of professional experience

Work History

Administrative Director

New Fellowship Full Gospel
01.2019 - Current


  • Manage daily office operations, negotiate contracts, manage vendor relations and acted as primary liaison with outside organizations
  • Lead, direct, manage and mentor administrative staff members
  • Resolve Tech and troubleshooting issues with department staff and make sure operating equipment’s such as; fax machines, copiers, phone systems, laptops and computers are up to date. Offer office-wide software support and training
  • Establish and develop strong administrative team by delivering ongoing coaching and motivation and fostering career advancement
  • Manage travel expenses and reimbursements
  • Conduct thorough research using diverse resources to assist professional staff with routine and special project tasks
  • Prepare and distribute team-based communications to foster collaboration and enhance team morale
  • Produce highly accurate internal and external letters and memoranda
  • Review information, create models and contribute to decision-making process by forecasting trends
  • Plan and execute events for employees and clients and managed logistics and vendor relations.
  • Create and update physical records and digital files to maintain current, accurate and compliant documentation
  • Collect data, input records and protect electronic files
  • Prepare budgets with forecasts and projections
  • Organize and supervise office event planning and building renovations.
  • Aggregate and analyze data related to administrative costs to prepare budgets for corporate-level management
  • Keep operations in compliance current regulations by developing and directing effective internal systems.
  • Assign tasks and directed team of office clerks
  • Establish workflow processes, monitor daily productivity and implement modifications to improve overall performance of personnel
  • Train employees in company and regulatory compliance requirements to promote conformance

Direct Care Provider

Well Life Network
03.2019 - Current
  • Provide assistance to a population who suffer from mental health and physical disabilities
  • Administer Psychotropic medications to patients and manage medical records
  • Arrange transportation and accompanied patients to doctors' offices and errands
  • Train patients with personal requirements for housekeeping and grooming assistance
  • Evaluate client progress toward establishing annual and quarterly goals
  • Respond to confidential incoming correspondence and disperse to assisting staff to sent out mail with all needed information and attachments via email, crypted text or USPS

Correction Officer

Department Of Corrections
01.2016 - 02.2017
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints
  • Streamlined operational efficiencies by effectively maintaining daily shift activity logs
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions
  • Routinely counted inmates and in response to potential security breaches
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes
  • Authored incident reports for management on violations and discrepancies
  • Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments
  • Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites
  • Arranged library visits, work assignments, family visits and counseling appointments for prisoners
  • Documented prisoner identification, charges and inmate disturbance incidents
  • Automated document flow by ensuring log books and medical files were maintained with accuracy
  • Mitigated risks and emergency response delays by monitoring weapon inventory controls
  • Strengthened emergency response protocols by conducting emergency scenarios and quarterly drills and assessing results

Transportation Security Officer

Transportation Security Administration, TSA
04.2015 - 01.2016
  • Analyzed theories, dynamics, and factors underlying the aviation screening process to enable authoritative and independent handling of screening functions
  • Monitored the flow of passengers through the screening checkpoint to facilitate the orderly and efficient processing of passengers
  • Operated basic security equipment such as X-ray machines and hand wands at screening checkpoints
  • Communicated technical and nontechnical information effectively to others
  • Participated in information briefings concerning security sensitive or classified information
  • Interacted with public to give directions, explain rules and regulations and respond to inquiries
  • Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction
  • Authenticated boarding passes, identification and passports to prevent fraudulent travel
  • Trained repeatedly on active shooter response strategies to prepare for potential security breaches
  • Used explosive detection machines and chemical swab systems to identify potential hazards

Medicaid Service Coordinator

QSAC
02.2014 - 03.2015
  • Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
  • Maintained energy and enthusiasm in fast-paced environment
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Responsible for assessment, development and coordination of services for each of the individuals and their families in accordance with the OPWDD
  • Assessed the needs of the individual and develop an effective plan of service with the individual and parents
  • Made ongoing referrals as needed and assists in linking the consumer to those services
  • Monitored existing services to ensure appropriateness and ongoing need
  • Coordinated the delivery of services with consumer/family, other agencies as well as other involved parties
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
  • Developed and created programs and monitored effectiveness against individual participant needs
  • Referred families to shelters, legal resources and educational programs


Education

Bachelor of Science -

Coppin State University
Baltimore, MD
05.2011

High School Diploma - Humanities And

The Arts High School
Queens, NY
06.2006

Skills

  • Crisis Management
  • First Aid and Safety
  • Case Management
  • Medication Administration
  • Patient care
  • Process optimization
  • Office administration
  • Correspondence Handling
  • Customer success and client relations
  • Data Collections

Accomplishments

  • Medical Billing: Manhattan Institute Manhattan, NY4-week completion program
  • Google: Support IT Professional Certification

Timeline

Direct Care Provider

Well Life Network
03.2019 - Current

Administrative Director

New Fellowship Full Gospel
01.2019 - Current

Correction Officer

Department Of Corrections
01.2016 - 02.2017

Transportation Security Officer

Transportation Security Administration, TSA
04.2015 - 01.2016

Medicaid Service Coordinator

QSAC
02.2014 - 03.2015

Bachelor of Science -

Coppin State University

High School Diploma - Humanities And

The Arts High School
AYANA BERRY