Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ayana Brown

Egg Harbor Twsp.,NJ

Summary

Dedicated individual with proven skills in monitoring individuals and emergency support. Physically fit and agile with good reflexes and strong observational skills. Certified in CPR. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems. I am very respectful and responsible and can create a warm welcoming environment with my surroundings.

Overview

4
4
years of professional experience

Work History

Life Guard

Island Waterpark
Atlantic City, NJ
11.2023 - 03.2024
  • Monitored swimmers to ensure safety in the pool area.
  • Performed emergency rescues when necessary.
  • Enforced all safety regulations and posted rules for patrons.
  • Provided assistance to swimmers of varying skill levels.
  • Instructed patrons on proper use of diving boards, slides, ladders.
  • Responded quickly to medical emergencies in the pool area.
  • Provided first aid care to injured patrons before paramedics arrived on scene.
  • Identified emergency situations or potential drownings and entered water for lifesaving measures.

Evolution Gamming

Hard Rock Casino
Atlantic City, NJ
05.2022 - 09.2023
  • Dealt cards to players according to game rules and regulations.
  • Provided instructions on the rules of the game to new players.
  • Verified player identification and ensured compliance with gaming regulations.
  • Observed games in progress, ensuring that all rules were followed.
  • Maintained a positive attitude towards customers and other employees.
  • Monitored customer behavior for signs of cheating or card counting.
  • Kept playing area clean and orderly throughout shift.
  • Managed customer accounts and subscriptions for online gaming services.
  • Utilized technology such as video conferencing, online resources, interactive whiteboards. to enhance instruction.

Regristrar

Shore Memorial Hospital
Somers Point, NJ
06.2022 - 08.2023
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Protected patients by observing strict HIPAA guidelines.

Food Service Worker

McDonald's
Northfield, NJ
09.2021 - 05.2022
  • Assisted in the preparation of food items according to recipes and instructions.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Served meals to customers in a friendly and courteous manner.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Reconciled cash register tills and prepared deposits for bank drop offs.
  • Assisted customers with their orders, answered questions about menu items, and took accurate payment information.

Food & Beverage

Steel Pier
Atlantic City, NJ
07.2020 - 09.2020
  • Provided excellent customer service to guests by taking orders, answering questions and making recommendations.
  • Organized inventory of food, beverage and supplies for efficient restocking and ordering.
  • Performed opening duties such as setting up the dining area, stocking condiments and preparing beverages.
  • Prepared various menu items in accordance with recipes and standards.
  • Ensured all dishes were served in a timely manner according to restaurant standards.
  • Maintained cleanliness of work area throughout shift including washing dishes, wiping down counters and cleaning floors.
  • Assisted with closing duties such as counting cash drawers, cleaning equipment and restocking shelves.
  • Monitored guest satisfaction during meal service and responded promptly to any complaints or requests.

Education

High School Diploma -

Pleasantville High School
Pleasantville, NJ
06-2022

Skills

  • CPR Certified
  • Safety oversight
  • Emergency Response
  • Friendly, Positive Attitude
  • Research
  • Data Management
  • Customer Service
  • SMART Technology
  • Conflict Resolution
  • Analytical and Critical Thinking

Accomplishments

  • I was an AB honor roll student in high school.
  • I have received perfect attendance.
  • I was apart of the African American diaspora program.

Timeline

Life Guard

Island Waterpark
11.2023 - 03.2024

Regristrar

Shore Memorial Hospital
06.2022 - 08.2023

Evolution Gamming

Hard Rock Casino
05.2022 - 09.2023

Food Service Worker

McDonald's
09.2021 - 05.2022

Food & Beverage

Steel Pier
07.2020 - 09.2020

High School Diploma -

Pleasantville High School

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Ayana Brown